Why all of a sudden tech companies are not being favorable to their users?
YouTube disallowing adblockers, Reddit charging for API usage, Twitter blocking non-registered users. These events happen almost at the same time. Is this one of the effects of the tech bubble burst?
I think it's a consequence of higher interest rates drying up VC money, meaning that tech companies now have to actually be profitable, rather than just grow.
If the plan was grow now, profit later, then later has come
Nailed it, investors are demanding profit increases, it's not just interest rates (though they're the main reason) but also the corporate tax cuts in 2018 basically dumped a ton of profit onto corporations because they repatriated all their offshore cash they'd been hoarding.
That bump lasted 2 years, but the expectation of higher revenue is still there, it doesn't matter if you got lucky at slots last month, if you make your normal salary this month investors will be absolutely pissed.
This sounds too stupid to be real but I was working for one of the largest corporations in the world during this period and we were congratulated on 20% growth even though we did nothing. Of course we didn’t get an extra bonus or anything but they acted like we had an incredible year when we really just had an average year with a massive tax cut.
Then the next year, our goal was to grow at 20% again and when we missed it by 17%, no one got a bonus or raise.
This is also a great example of why higher interest rates aren't automatically a terrible thing. In general, it's probably a good sign for the economy that companies are expected to be profitable. Means resources are being used well. The limitless VC money kinda meant any dumb idea regardless of merit got funding.
I wish we lived in a society where not everything needed to be profitable. People deserve treats and sucks to have things that made our lives better go awake because shareholders demand money
Yeah this is critical. These promises for money later mean that all sorts of stupid ideas were being funded, and therefore people hired, etc, but now that's coming to a close. Companies and investors will be more likely to scrutinize spending (as they should) and see how to rightsize with reality and line of sight to profit. For significantly more complex reasons, it's similar to an individual borrowing themselves into crazy debt, and banks eventually determining that they need more than credit/promises to keep seeding you cash.
That's still the case and high interest rates haven't really fixed that because they are still not high enough. Just look at how any company mentioning "AI" in their earnings call gets extra billions in market cap overnight without having a real product yet.
This seems like a non sequitur: what is good about only profitable ventures getting funding? These unprofitable ventures were creating good jobs and providing enjoyable and sometimes useful products to consumers for low prices. So why is it good that funding is drying up?
That rather assumes that it actually matters that VC money is being wasted.
After all it keeps the money in circulation and keeps people employed. They then get paid and will then buy useful things from companies that do make profit, so in the end it all works out. It's only bad for the investors, but that's always been the thing about investment, it's always been a risk, and it's never been guaranteed.
No. I don't mean to be rude but most of that message is wrong.
VC Money is very much not drying up. 2023 has seen record rounds in most markets. What is drying up is "VC Money for early stage startups with no revenue, no traction, and barely a functional idea", but even that is not new it has been going on since at least 2018. Remember that guy who raised 1.5M$ with an app that just let you say "Yo" to your contacts ? That was 10 years ago. Those times are dead and buried.
Then the link between VC markets health and interest rates is... contentious to say the least. VCs don't borrow money - they raise funds from family offices and individual investors, every 2 or 3 years. So every change to the financial landscape will have a progressive effect over 3 years, not a brutal one after a few months. Also you have to bear in mind that the people who bankroll VCs are looking for performance of at least 2X over 10 years. Interests would have to go up to 7% to even be in competition with VC investment. Of course there's a psychological aspect to investment so the effet is not ZERO but it's not as automatic as saying "interest go up => vc dry up".
Finally, the companies we are talking about are in vastly different situations and not necessarily looking for VC money. There is no explaining their behaviour with a single cause, what we're seeing is probably a cluster effect, because executives are like fish they always follow the movement of the other fish in their field.
Youtube has been profitable for years and is part of Google which is massively profitable. VC Money has no bearing on their decisions - they are in a quasi-monopoly with no credible competition and want to squeeze their users out of greed
Reddit has a long and complicated cap table including some very powerful institutional investors so they are aiming at an IPO rather than more VC money. They're in a pretty good place actually with 1.5 billion MAU, and in the process of shaking off the 10% of hardcore users who are super hostile to monetization. Their monetization is so low (<2$/month/user, when the competition is 10 to 20 times higher) that they could bear to lose 50% of their userbase and still make bank with the remaining ones. They don't need VC money right now.
Twitter is... uh... well there's no telling what Elon is up to but he is absolutely not raising any VC money especially after the shit he's pulled off since the buy-off. I think it's just a bunch of bad moves because he's inept at the social media game.
Their monetization is so low (<2$/month/user, when the competition is 10 to 20 times higher) that they could bear to lose 50% of their userbase and still make bank with the remaining ones.
What's left unsaid here (but I'm sure you realize) is that these same users whose monetization is so low also provide most of the content and moderation on the site. When you spread out the value of that among the (human) userbase, the total value returned to Reddit by each human is higher.
Steve thought he was targeting the AI with this move, but in reality he has been charging his most engaged users. If he's upset that Apollo has turned a profit, the correct move was to acknowledge that one guy has done a better job than Reddit's team, not tell all the users that Apollo helped bring to Reddit that they were no longer welcome
I'm not so sure about Google nowadays. What started out as an everyday product killing, ended up as the first of many. They killed Stadia from one day to the other, and then started to basically sell and kill everything that is not massively profitable to the point they sold their domain distribution as well to Squarespace. That does not seem like something a massive monopoly with no regards to investor opinion does.
Couldn't it be argued that it's a mistake from reddit to think of themselves as being comparable to platforms that make more money per user?
For example reddit and youtube are completely different in terms of the nature of the platform. Could attempting to monetize an average reddit user to the level of those using youtube might be a mistake? Keep in mind that reddit has much lower overhead for keeping the service running.
The mental image I'm going after is a country that exports mainly wheat arguing that its' exports should be valued the same as a country that produces complex electronics. The products are at a different realm of complexity. Commodities should be valued for what they are and not be confused with higly refined products.
maybe inflation.
just because U don't see a price tag doesnt mean its not there.
if you cant see the product, then you are the product!
the state of wellbeing had never really been that great to start.
This concept is also why I’m so hopeful for federated software. The federated model means that there’s no single instance that holds all the power. Many of these instances are run by admins of their own kindness and initiative. And at worst, if any instance were to start being “enshittified,” people could easily move to another instance and continue participating in the greater network.
Between all of what we’ve seen unfold in the last few months, and even weeks, on Twitter and Reddit, it’s safe to say that “enshittification” could be reaching critical mass. That’s why I came here, after all, and I’m looking forward to seeing this community simply persist here on the web.
My fear is that even if you're correct, as the internet monoliths that have been built on the past decade fall to federated software, we will lose forever an immeasurable amount of arts and culture that has been stockpiled in these corporate spaces. Think of all the great educational YouTubers whose videos won't be able to be passed on to whatever the next thing is if YouTube collapses.
Seeing boing boing articles in my Twitter feed was one of the reasons I started using it years ago. When junk started filtering in, that’s when I stopped using it. When musk started messing with politics and using Twitter to push his views, that’s when I nuked it.
Venture capital has shifted very quickly from companies HOSTING content to companies SCRAPING content (LLM’s). This means renting compute is now very expensive and moving into the hands of ‘AI’ companies. It’s like trying to fly a plane while monkeys are tearing the wings of.
That plus interest rates are going up. For twenty years VC's has near limitless cheap loans, now they've got to be marginally more careful than before and the companies which grew large but only ever broke even (if that) now need to pivot to profitability to justify all the debt they took on. Would not be surprised if Uber and Lyft start really hiking rates soon.
I'd say because it's in the air. Obviously companies watch each other. Like the layoffs in January. The initial wave was the companies that needed to do it and had been planning it for awhile. Then when there was blood in the water everyone was doing it because then they aren't big mean company, they are just another company doing layoffs right now. Lost in the crowd. It's already come out some companies did it purely because big companies like Twitter and Google did it.
But we are seeing a big increase in anti-consumer moves because there seems to be no backlash. Like there's the vocal minority, but it seems by and large a huge amount of the customers for these tech companies are unwilling to move away.
Every time Twitter does something some move off Twitter, and they get such growth! But then eventually stuff like Mastadon's activity has a noticeable decline over time and Twitter carries on. Some people go back, some quit Twitter entirely. But these are fractions of a percentage probably. They still have the biggest celebrities and a crap ton of users.
Netflix just cracked down on password sharing, in a move that people were calling foolish. The outcry was everywhere and anytime Netflix was mentioned was 20 comments saying they cancelled that day. But subscriptions are up, Netflix won.
YouTube has been pushing more and more ads on users, there isn't as big as a direct backlash. Like there was more outcry on removing the dislike button. Which...no one cares now lol. But YouTube pushing's more ads, and they don't seem to be loosing money for it. I'm sure they are trying to find the 'breaking point' for customers. But either people really are willing to put up with 2 30second unskippable ads every 5 minutes or premuim subscriptions are skyrocketing as they ruin the free experience.
WB killed a ton of shows outright, basically burned a bunch of media and shuttered a ton of HBO Max's staff. People upset... Twitter all a buzz. Now it's back to HBO is the best streaming service (Which it is lol)
Like it just keeps going. I think it's just a combination of companies making terrible blunders steal the spotlight from each other and society as a whole has a 3 day memory. The Reddit protests are already cold news because Twitter just DDOS'd itself. People who saw all this with Reddit and call it disgusting moves by the company and the unspoken bond is broken, always end their diatribe with something like "Well I'll just use old.Reddit with an ad blocker" like they are winning when they still provide Reddit with their usage.
People like us who walk away and move to spots like this are the minority of a minority. It's up in the air how many will stay and how many will slowly forget their outrage at Reddit and go back.
Honestly they do it so consistently that i’m starting to wonder if they have a choice.
A common way to do things for tech startups is that they get venture capital funds, use them to run the business at a loss hoping to acquire market dominance, and then use market dominance to turn a profit. I think a lot of tech startups that we know are currently in phase 2, meaning they’ve thrown money out the window for years and are now trying to recoup their investments.
Also, Reddit wants to go public and Twitter already is. This is relevant because investors are animals, all they see is short-term profit, and they use their voting power to make the company behave that way.
There’s a common thread between both my theories: it’s shareholder capitalism. I say this as a lifelong shareholder myself, shareholders ruin everything.
If interest rates are high, I'm sure they're hard up for capital. The free money they've grown to depend on is drying up and they need to make money themselves asap.
Yup, tech bro culture is wasting someone's else money to play with computers. No money, no game time for baby. Silicon Valley is in a panic because the infinite spout of money suddenly stopped, and there's a line of pissed people asking for their money back. They promised the world, now it's time to deliver and turns out they have nothing of value.
Great point that shareholders ruin everything. I invest but I’ll avoid certain companies or industries that don’t align with my values, even if those stocks have the most potential profitability. But this seems to be a very uncommon habit in the investing world.
Most of the aspects have already been covered but I would want to add one:
This was always the plan, it just wasn't as highly prioritised as growth.
I work as a developer at a big tech company. We (the company) had our roadmap and it was mostly about getting more users. The more users you have the day the economy turns - the better off you are (... If you manage to turn an profit).
So when the economy went to shit and we (and other tech companies) no longer can loan money for free to cover our running expenses - the priorities shift. Working towards attracting more users is only going to increase your costs at the point and you don't want to run out of money. So all roadmaps changed and cost saving efforts became the highest prio all of the sudden.
That graph shows the Federal Funds Effective Rate. Until recently, VCs could borrow money while effectively paying zero interest. That meant their investments weren't under any pressure to become profitable any time soon. Now, borrowing is expensive. VCs don't want to loan any more money, and want their investments to pay off. Reddit and other pre-IPO companies are scrambling to become profitable.
I assume the big companies like YouTube / Google going against people blocking ads are just taking advantage of the chaos.
This meme is repeated everywhere ad nauseam and is blatantly wrong. VCs do not borrow money from the banks. The argument goes the other way around, and implies that the people who bankroll VCs would rather lend their money through banks than invest it - but even that is bullshit, you'd need interest rates in the double digits to even begin to be in competition with your average VC performance.
Also not 100% of VC money is american so Fed rates are not as relevant as you think. Please stop spreading that nonsense.
It's not just the american federal reserve that's increasing it's rates. We live in a globally connected economy and almost all countries are impacted by the american economy as well as some of the reasons causing inflation in the US (the pandemic and the war). Most countries are affected by the inflation and most countries are combating it by hiking interest rates.
Tech companies were only favorable to their users during the corporate Web 2.0 genesis when these companies had to lure educated users in with extremely convenient free services, but they always did and continue to do so under terms of service that are intentionally made as hard to read walls of legalese bullshit, so they always click accept and hand them power by moving there.
These companies usually are either publicly traded or aspire to be publicly traded, and are backed by venture capital loaned to them by banks and investors.
Then during the late 2000s and early 2010s these corporations gobbled up web traffic by having all the valuable information and communities behind their walls. This drove their operating costs up a lot but it was no problem, since the zero interest rate policy was in effect so these now-megacorps had basically interest-free loans to get infinite money to finance the platform. However they realized around the mid 2010s that they controlled the vast majority of the web so they realized they could be as greedy as they wanted since no one is going to ever step up to them (YouTube is a shining example of this) and ever since the mid-late 2010s they started nerfing and crippling the user experience in order to please their investors and ad networks. This process was extremely slow initially to minimize the backlash. They applied the boiling frog strategy and it worked.
By the early 2020s this was in full effect: websites do not respect your privacy and try to shove trackers and ads whenever and wherever they legally can, search engines are manipulated to put sponsored and SEO spam links first rather than useful answers, sites are implementing login walls to make sure the valuable content they hold hostage can only be accessed once they have the data of users, discourse is being controlled and micromanaged by corporations with automated censorship, mystery echo chamber algorithms, shadowbans and wordlists, news sites have article limits and paywalls now. It got so bad that it's already harming society as a whole because it's causing polarization and these platforms now have enough power to theoretically manipulate elections in some really bad cases.
This is a process known as enshittification: start great then become shit and die. Now that the zero interest rate policy is over, and interest rates started climbing up it means silicon valley free money is over so they can no longer afford to be boiling frogs, they are turning up the heat to 11 and just roasting the frog alive. In other words, the enshittification cycle is becoming exponentially faster and it's only going to get worse for the corporate web and its users. The only solution is returning to decentralized technologies like Web 1.0 used to be, but it's extremely hard since free as in you pay with your data services are addictive like crack cocaine.
I am starting to miss the echo chamber of YouTube. I am a fairly leftwing atheist in a solid blue state that ranks near last in religious observance. And yet roughly a quarter of the suggested videos/ads I get are for things like Epoch Times, Prager U, HeGetsUs, PJ Media.
Alright so the only way I am clicking on that stuff is by accident. From the advertisement point of view this is worse than selling iceboxes to Inuit, this is like trying to sell ribeye steaks to vegans with no money.
Which makes you wonder what the future holds. Say you are Epoch Times and you find out the YouTube is pushing your product on people who actively don't want to buy it how much longer are you going to pay Alphabet for a failed advertising campaign?
It's either that, or these specific groups are opening up their parameters and trying to reach/convert outside their base. Which sounds about right for religious groups.
There's also a political agenda at play. The Wall Street madman caste finds left wing popular movements to be obnoxious, as they undermine their business model and cost them money.
Note how Reddit's admins would turn a blind eye to Nazi subreddits and shit like r/The_Donald for years, until the entire planet screamed at Reddit to exercise some basic asshole control.
But when people started talking about punching Nazis, the banhammer came out immediately. Gotta love Reddit's totally unbiased policies...
When left wing groups get big enough to get things done, Wall Street pulls strings and then you see bans, shadowbans, biased policies & enforcement against activist groups and marginalized groups (LGBT groups getting NSFW'd out of existence), trolling & astroturfing campaigns, mass propaganda, abuse of user data (Cambridge Analytica), ratting activists out to authoritarian governments, nerfing community moderation and letting Nazis go to town while yawning when users complain, while at the same time, anyone left-wing gets instabanned for jaywalking...
Ads pay basically nothing now and VC funding has dried up. Most of these tech companies operated at a loss and are now being pressured into becoming profitable since investors don’t want to throw money at them anymore.
Data privacy laws have also gotten better, cutting off another revenue stream that was typically used.
But when did VC money get flushed in? I doubt that it just somehow stops out of nowhere. I mean all these companies weren't exactly founded at the same time.
During the pandemic VC slowed to a crawl and the stock market went to shit. While the market eventually rebounded VC is doing so MUCH more slowly. VC scum doesn't care about innovation, it cares about making money. If there's some level of risk it shrinks like balls in a January pool and it takes forever to coax the little guys out.
Part of it is the standard crisis of capitalism, the profit you get from doing the same thing always declines, so over time you have to push up revenue (increasing prices, forcing people to pay, showing more ads, gathering more data, etc) & push down costs (fire engineers, run on less hardware, etc)
Part of it is capitalisms natural tendency to create monopolies, and the lack of competition in a given field causing the company to then lose sight of what it's good at to compete in a bigger field.
Part is that interest rates mean loans are no longer cheap, so taking on debt to get customer, to at some point down the line make money, is a less viable plan. Twitter is a special case where the bad loans are because that was the original deal not interested rate related, and Musk is trying to pull all of the enshitification levers at the same time.
Part is that CEOs generally don't have a fucking clue about their products or what they are doing (it's a circuit job about who you know/blow, not what you know), so once one CEO starts firing/enshitifying, the rest just copy them so as to not be left out.
It's so common there's even a term for it now, "enshittification"
To quote the article that describes it:
"Here is how platforms die: First, they are good to their users; then they abuse their users to make things better for their business customers; finally, they abuse those business customers to claw back all the value for themselves. Then, they die."
His blog "Boing boing" was a luminary of the early blogosphere when that was a thing people believed would replace traditional media. He was very active with the EFF, copyleft/CC culture, the early maker scene. He was an okay novellist too ! All in all if you grabbed a copy of "Wired" from 2006 there's a 100% chance his name would be mentioned at least once in it.
I first encountered him through the "This Week In Tech" podcast where he's a frequent guest. I'm not sure what he is off the top of my head either but he's brilliant
Writer is a good catch-all, especially since he's written some banger novels too. I read Little Brother right on the cusp of becoming an actual leftist and it had a big impact on me.
It's simple, despite what big tech companies are telling themselves, current algorithm for personalized online ads doesn't actually work, because you can't force people to be interested something just by shoving media in front of them.
Instead of realizing that people want genuine human engagement to tell them HOW your product can help solve their problems, we are at the phase where tech companies double down on their incorrect assumption and thinks to make people want things, they just need to shove more things people don't want to see in front of them.
Surely the fact that you bought a toilet recently means that you're now a toilet enthusiast and will happily click on ads to add to your toilet collection!
Long ago I was searching for a new printer then the printer ads started following me to different places on the Internet. Places that should not have known I was searching for a printer. I decided I wasn't going to have any of that and installed an ad blocker.
Not sure how effective that will be in future. Pretty sure ads as content written by AI is going to be the hot new thing. And by hot new thing I mean thing that can die in a fire.
I’d say synchronous targeted ads work very well. I.e. showing me ads when I am searching for something explicitly on Google or Amazon. Asynchronous targeted ads - yeah, less so.
i hope that the internet becomes sort of how it used to be, made by the people for the people and ran by the people instead of made by a few huge corporations that sell our data and constantly try and squeeze profit out of their platforms. i love the sense of community in decentralised social media and there seems to be next to no arguments most places. im really enjoying everything so far after joining
They've reached such an economic power that now they just want to be as profitable as possible, crushing any kind of competition of popular pro-user participation while profiting over our data and content
WE, the users, made them able to do so, giving them economic and sometime even geopolitical power.
But WE still determine whether they can exist or not man, we still have the power to bring them down. It's time to take back what's ours!
Others have basically captured it, but my read is a massive change in the overall risk profile held by venture capital firms. The time of reckoning has come, and it’s time for everyone’s (or at least VCs’) favourite three letters: ARR (Annual Recurring Revenue).
The last twenty years, we’ve seen this sort of spray-and-pray model, where 99 bad investments could be offset by 1 “unicorn”. The risk appetite seems to have shifted largely because 1.) there’s a higher volume of early stage concepts (so there’s more bad ideas), and 2.) there’s either fewer unicorns, or the unicorns that mature are ultimately less valuable.
Crunchbase put out a good analysis of the current trend of global venture dollar flow:
You can read news from various outlets - some say it’s a post-pandemic correction. Some say it’s because labour is too expensive. But the bottom line is that VCs aren’t willing to spend money on “users-in-lieu-of-revenue” like they once were, and I honestly don’t blame them. There were a lot of really, egregiously stupid ideas coming out of SV, and their wax wings melted. sad_trombone.mp4
Adam Kotsko summed this entire phenomena up nicely:
Crudely it can be summarised as a change from investors throwing money at tech in the hope of buying a share of future profits to wanting to see those profits. That means business models have to now actually deliver and a lot of then just don't - twitter, reddit, Gfycat - they're all part of the same phenomenon. Big revenues is meaningless without profit. While they may have value to the users, it seems the advertising funded models and data harvesting models just don't deliver profit for these kinds of services.
So they desperately try to adjust the models to maximise income and reduce cost. Enshittification ensues.
Great explanation. The days of the "web 2.0" fantasy dream are officially over, investors needed their money back at a certain point and that point is now.
Here is how platforms die: first, they are good to their users; then they abuse their users to make things better for their business customers; finally, they abuse those business customers to claw back all the value for themselves. Then, they die.
A lot of the 2010's tech was fueled by venture capitalists looking for the next big thing. They saw things that were extremely popular, like Facebook, Reddit, YouTube, etc, and figured "well we've got a ton of users, surely we can find a way to make money off of this."
Some investors are starting to realize they aren't actually making much money or costs are blowing up without revenue following. People are starting to back out of this bubble without clear goals towards profitability.
Yeah it's mostly investment people that have a lot of money and are basically the ones pulling the strings. Because if they don't like you then the value of your company goes down and poof you were deeply s***
Not really "all of a sudden", this has been a long process. The often repeated enshittification thing is fully valid. The short version is:
start out
grow and expand as much as possible
bring in advertisers
make everyone depend on your service
abuse your powers, since everyone "needs" your service
Google, Amazon, Facebook, Twitter are the more obvious culprits, but every big tech company does something similar, one way or another, even hardware companies like Intel or Nvidia
nVidia was very popular as the scrappy upstart during the Riva128 and TNT/TNT2 Ultra days. Their popularity with users was very high at the time. Enshittification really got started with them during the early Geforce days and just spiraled around Geforce 3. When they got their asses spanked by ATI with the R300 series they had to de-shittify for a brief time.
That doesn't fix YouTube's core issues with the ads that they run, impacting every free user without an ad blocker: 1) Not 100% safe 2) Unscrupulous advertisers, sometimes running scam ads 3) Poor user experience re: ads (far too many in general, and multiple mid-roll ads per video make for a horrendous time).
I'm not going to reward them for these misbehaviors toward their user base by buying their "Premium" service. Same for any other site that does this and offers a "Premium service" to fix the problem that they, themselves, created. There are ways to have safe ads, and fair user experience even with them in play.
EDIT:
This was supposed to be a reply in a post chain below, and it got stuck as a new comment. Lemmy growing pains, lol (looks like we've added about 4k or so users on .world today alone... welcome new folks!)
The bottom line is that I decide what content is received, interpreted, and rendered by my hardware. Youtube can kick and scream all they want, the nature of the internet is not in their favor. I prefer to directly support creators I follow, when and where I can.
Yeah, Youtube seriously needs to improve ad quality. I personally totally get that it's an expensive site to run and have no problems with the fact that it needs to turn a profit (not every site can get by on donations alone and that's okay). But the ads can get really bad sometimes. The majority are fine, but the number of scams and NSFW ads are still too high.
TBH, I just paid the extra $2 to go from Youtube Music to Youtube Premium because I really didn't want to see those ads and didn't wanna deal with figuring out ad blocking for a Chromecast. But Youtube Premium isn't worth it if you're not already using Youtube Music (I would not have paid $12 for it) plus you have to use Youtube a certain amount for it to be worth it. Plus, of course, it shouldn't be necessary to pay them not to see ads just to avoid seeing the bad ads.
And all this does nothing about Youtube recommending videos (not ads) that are unethical. They don't do a good job at curating videos. Heck, there's been times where they age restrict LGBT videos for simply having any LGBT references but they'll leave up crypto scams and hate speech filled alt right videos.
For me personally, its not even the principle with the bad ads. The reasons I won't pay for preemium are:
12$ is too much, since I don't live in the US and my pay is not at that level.
I won't pay to still have my data harvested and sold. If I pay for YT, there should be a different privacy policy with not using the data for anything outside video recommendations.
I don't want to pay for all the antifeatures YT pushes such as removing dislikes, not allowing channel search on mobile, messing with search reaults and recommendations...
Because they don't have too be. Most people are so dependent on social media that they'll keep using a service even though they hate it. Like a drug addict who keeps using even though it's killing them.
That's certainly what the companies believe, is it actually true though? Musk said everyone but the bots came crawling back... Without showing numbers
I think tech CEOs badly want to believe this is true, because it would be an easy solution to all their problems. And with everyone doing something similar, there's no competitor for them to jump to
I think they're about to realize no one has to go to them, entry were just the convenient choice. Once they're no longer convenient, people will turn elsewhere
I agree with you of course, proven by where we are having this conversation. However, I have my doubts about the majority of Reddit users switching, at least currently. Most people don’t understand what is going on and are even more confused by the alternatives.
That's certainly what the companies believe, is it actually true though? Musk said everyone but the bots came crawling back... Without showing numbers
I think tech CEOs badly want to believe this is true, because it would be an easy solution to all their problems. And with everyone doing something similar, there's no competitor for them to jump to
I think they're about to realize no one has to go to them, entry were just the convenient choice. Once they're no longer convenient, people will turn elsewhere
The 'trust thermocline' occurs when an organization repeatedly takes their customers for granted, and they reach a critical point of 'no trust return' and just leave. Essentially, if you gradually provide less quality while charging more money, you erode trust- and if you lose trust, you don't actually ever get it back. See: Twitter. And possibly now Reddit. Great term, I love it even, but I hate that the lesson these people are learning isn't 'hey maybe we should stop pissing people off without good reason' and is instead is "this is acceptable risk and we should continue playing chicken with dissatisfied users to make our shareholders happy."
I find it the ad bubble is bursting so companies are increasing costs for api access and divert people into using their own apps (so they can't block ads and such)
Enshitifacation. Twitter onlyy turned a profit once, YouTube is about 20% of global bandwidth and has turned a profit. companies don't just want money they want the amount of money to always increase. So they turn to ever more exploitation to try to get it.
You joke, but Reddit did something to piss me off a few months before the current fuckery, and I decided to find an alt and there weren't really any, like I found Mastodon but that's more of a Twitter replacement, never encountered this site while searching. What I ended up doing was downloading a bunch of books and putting them on my phone, then putting the books app where my Apollo app used to be on my homescreen. Now, more often than not, when I go to scroll, I end up just opening a book. I've got a little over 40 on there, they keep my progress, even across devices, and they work when there's no signal so I no longer have to fear public toilets with shitty cell signal lol.
I would also love to know the app! I actually did the exact same thing except I used my To-Do list app where Reddit is Fun used to be and it has honestly helped already.
Because investors are tired of the model where they dump a shit load of cash into something that has no good path for monetization. So they’re forcing them all to make money which hurts users.
This worked when there was basically no interest on money that was lent from banks. But now when the interest is on the uprise. Well, naturally investors and banks pull the plug.
To be fair. I'm quite surprised that the plug wasn't pulled several years ago.
Twitter has almost never being in the black, always in the red.
Reddit has never publicly showed it's numbers, not yet. But would not surprise me if it was red numbers every year.
Yup. You can't monetize something whose value is determined by the whims of the people who use it. There are a million websites streaming porn that do a better job of monetizing content than YouTube.
How did the "investors" think this business model was going to work, again? "Let's get millions of people to donate their time and content . . . pay them pennies in return, monetize all their content for ourselves and here's the good part . expect them to PAY for the privilege of accessing it?"
You are the product and right now the product is falling in value. I have known a few people who raise exotic animals and they treated them as nicely as a parent treats their own child. Now compare this to people who raise chickens.
The easy money is drying up. Hence you, the product, are worth less money. I personally don't really care all that much. The market was due for a correction well over a decade ago. The average person is worth about a dollar to Alphabet and when you think about how much you are getting the numbers never made sense. This dead weight mismatch has been skewing our entire economy. Engineers and project managers that would have gone into tangible items and paid for services instead were recruited to keep you on social media all day.
There are only a finite amount of techies and no one is going to care if slack integrated with Google maps if we are drowning in human sewage.
That and market share. Between 2007 and now, a website could reliably grow as new people got connected to the internet and as internet usage naturally grew. Up till recently, a large proportion of people either didn't use the internet at all, or had the internet, but didn't use much. Prior to 2020 I knew lots of friends and family who simply did not own a home computer or maybe had like one laptop for the whole family (and a bunch of phones).
During that era, the attention was all on getting new users in the door. Make a good, cheap/free product, and people will come.
But NOW, most people already are using the internet like 14+ hours a day and have become full netizens. If companies want to keep growing, they can't rely on new blood, they need to pivot to harvesting more from the people they already have.
Interest rates went from almost zero to real rates. If you're sitting on a pile of money you can invest it in internet companies with crazy valuations and no profit or near zero-risk Treasury Bills and interest-bearing certificates.
Many investors know they are betting on the greater fool instead of any real value in these internet companies. There are now fewer greater fools.
If your business model was to give out free stuff paid for by piles of investor money, you suddenly had to find cash to keep the lights on.
Elon has to pay $1B in interest every year for Twitter. That's still a lot of money.
Elon being a cartoon villian gave other people cover to do the same. You're less likely to be singled out by the media.Your taking candy from a baby is just part of the trend or the run of bad luck falling on those poor billionaires.
If you’re sitting on a pile of money you can invest it in internet companies with crazy valuations and no profit or near zero-risk Treasury Bills and interest-bearing certificates.
Weird thing to say when VC investing outperforms the market by 2.5x (even with the current rates) on average but 🤷
But also, much higher risk with 75% of startups never shipping and 40% of those liquidating so VC investors lose all of their money.
So if you have 25 years, don't need the cash, and have a high tolerance for risk then VCs are for you.
But if you think you're going to need to cash out sooner than 25 years or need steady income then interest bearing instruments look a lot more attractive.
I've worked in the tech sector for a LONG time and have met and worked with some of the most shockingly brilliant and insightful people in my life….and many that are far less so.
As with any population.
Bad decisions, lack of strategy or plain old monetization motivated by greed or a desire to cash out before the cash runs out are sadly commonplace. The method taken says everything about the quality (or lack thereof) of leadership.
Because the days of just shoveling money into various silicon valley projects in the hope that maybe they'll turn a profit eventually is over. Big investment firms now want an actual return from their investment, and because of that, tech companies are desperately trying whatever they can to turn a profit from these massive services that are also very expensive to run. That usually comes in the form of changes that makes things harder for the users, but is significantly more profitable for the companies that run them.
For some more context, this is probably tied into at least two things. One is that the bubble was starting to be recognized for what it was. The other is that interest rates became positive again, so the bar for a good investment suddenly went from "I'll be happy if I get my money back" to "I want to be paid back double within 20 years".
I'm just waiting for the ads bubble to explore. There is very little real ROI. As a user, my eyes and mind are well training to avoid seeing any ad that traverses the adblocker, I never clic on any PROMOTED content nor on any link of the ad-top results. Always REJECT cookies I've the option.
The advertising companies pay on what they believe I'm seeing, but on what I really see (and care). Just waiting for the day they realize and stop wasting money and disturbance.
Yeah, it's not just the current state that's the problem.
If these companies didn't spend 20 years not worrying about making a profit, they'd have had sustainable growth and be able to stand on their own long ago.
At this point no one could turn them around, it's too late.
And it's not just the lack of big money. The entire startup business model is the main investors immediately selling very small chunks to normal people. With the whole economy in the shitter, the big investors after an IPO are going to have to hold for a while before they can sell without nosediving the price.
They were like this before also, but you're right: now they're much more overt and like they're pushed or hurried by something... And that something is the prospect of recession. They're not publicly announcing it, but their liquid assets are running low and they hit the ceiling for growth. YouTube is trying to maximize their exposure and revenue for ads by cracking down on adblockers; Twitter and Musk doing the dumbest decision just for money, the last one for the rate limitation being connected with not paying the bills to Google Cloud; Reddit introducing 3rd party API usage fees for, maybe, the same reason... They ran out of "smart" and covert solutions to milk their product, partners and clients of money and they would rather go down in greed. And they won't even be directly responsible due to those golden parachutes
In fact almost all companies start off willing to accept low profit margins, or even losses when they get started
They are building a client base that will allow them to reach economies of scale or the ability to raise their prices based on reputation
Social media companies are a special case because they use the general public to provide a large part of their product (content, and access to a marketable audience)
None of these platforms can exist at break-even or better without charging users or leveraging users to charge advertisers
As for the fediverse, I'm grateful that app devs and instance hosters are doing what they do for free, but wouldn't begrudge them one bit if they charged me or served up ads to pay for their expenses and time. Anyone that demands this must remain cost and ad free better be building their own app and hosting their own instance
It's more like you now notice this because it have visible effects, but it's been going on for years. Restricting content, abusive rules and stupid changes have been the norm, all toward a centrally controlled experience geared toward generating internal profits on the back of users and content creators.
It's also why some prominent content creator started their own platforms, too.
It's just that now it reaches "intolerable" level for most end-users.
While these changes will eventually happen, as all of these companies are meant to make a profit from the start. The reason they're all happening now is because of the coming recession, or at least the believe that it will come.
I don't think reddit started out as a for profit company. iirc it started as some dudes sharing links. I knew a site like that back in the day. Link aggregator and forum made by one dude because he liked the community.
Combination of VC money drying up and fear of LLM sucking up their future revenue streams. I think the former is the the logical driver and the latter is the secret fear.
YouTube can try lol. But they've never cared about users. They're just all at about the same point where they have to stop pretending in order to feed that capitalism machine (or try to at least). It looks like hostility, but it's just them finally being honest.
There are a lot of reasons for this general trend, but let me add my two cents to make a case for the sudden influx of user-opposed changes:
I don't have a source for this, but I remember that Linus spoke about this on the LTT WAN-Show. Basically, abunch of big silicon valley investors are pulling out of all of the big platforms, therefore leaving them with a huge hole in their profitability. This means, that right now a lot of them are scrambling to scrape together more money over time, so all of those platforms are sustainable.
Obviously this has to observed in conjunction with all of those are trends that are already mentioned by other comments, but this gives more basis as to why now, and why to this extent.
If someone else knows what I'm talking about please add quotes and sources because I don't like the good old 'dude trust me' guarantee one bit.
The BS idea of infinite growth that our financial system revolves around. The stock market and investments all demand endless growth, and that pressure on company quarterly reports drives everything from unbundling, to suppressing wages and benefits, to squeezing users for more money in any way possible- and for us that’s ad revenue to be extracted from our browsers and apps.
Money is tighter since the inflation affects VC and stupid money flowing in. Stock prices are not going up, people have no money to play with (see the death of NFTs at the same time, the definition of a stupid investment).
Because users are not the customer but the product for others. And with network effects meaning there's less competition (ie no place to go to), then they no longer have to attempt to appease the product and can focus on appeasing customers.
And before anyone says this sounds like a baseless conspiracy theory, remember that the big tech companies got fined a few years ago for having an agreement not poach each other's employees to keep wages down. They do talk to each other, and for things that matter.
yeah I just mean I think musk might've manipulated him a bit, or they had both wanted to do things to piss of their communities respecitvely and agreed to do it 'together'
Google needs to understand, that is not a choice that they have.
So much of the internet is covered by sites that don't take the time the vet their advertisers and the ads that are being placed on their platform.
Advertisers who, in turn, advertise on legit sites spreading scams and malware wherever they go, and Google and YouTube are no exception to this. These companies really brought The Age of the AdBlocker on themselves, by not making sure that the ads they are allowing on their platforms are safe for users.
So now, me and about a bajillion other people are in a position where we don't go out onto the internet anymore without protection. Ad blockers for everyone.
So, YouTube's actual choice is this: do they want me to continue to visit their site and drive their traffic metrics?
Because that's all they are getting from me, and if they find a way to disable all ad blockers, than they are clearly saying that they don't want me and others like me to boost their visitor numbers. Simple as that.
I've been using the internet since the 90s. Originally I was very pro ad, since it meant that we wouldn't end up with paying subscriptions for every site on top of internet utility bills. But around 2010 or so I got malware from an ad I didn't even click on - all it had to do was load on the page. The site issued an open apology but it's not like they were going to pay repair costs for everyone's computers. After that I knew neither websites nor ad suppliers were vetting what they display to users. Companies only get more complacent as time goes on, and once the option was out there bad actors would only get more creative. I've used ad blockers ever since.
I'm against them doing that they are doing but you talk like you don't have the choice to add YouTube as an exception to your adblocker of choice. Yeah having an adblocker is crucial but nothing is impeding you to do that and see the adds on YouTube.
It's like an abusive relationship, they know they can do things against their customers but most will come back willing to pay to make it work. This trend will not stop until enough people leave.
They forget the users are their base, not their employees, or are bought by idiot billionaires who think they can turn the platform I to another money printer (or tax write-off)
Spez in particular saw Twitter and thought that would be a great idea.
I don't think he understands he's about to be CEO of Tumblr 2.0
It's not anything new and nothing "all of a sudden", unfortunately. Facebook, Tumbler, Google - all done stuff like that before. Even for Reddit this is not the first protest blackout and not the first time they treat users and mods like garbage.
It simply is now happening to the apps and services you (and I) use daily, so it hits closer home.
All modern stairs are built on the same terrible foundation: Attract users, no matter how much money you lose. Once you feel strong, introduce fees, ads, hike the prices and try to regulate years of financial loss.
Happened like clockwork, and companies going public are a clear sign it's just around the corner. (Kind of like any free mobile app will ask you for a 5 star review, just before introducing monetization schemes)
The answer is AI. Amongst other things. Reddit is about to go public and wants everyone on their main app for advertising and tracking. Twitter is dealing with hosting issues with Google.
Plus AI companies are extracting content from Twitter and Reddit to train their AI models like chatGPT which is a huge money maker, and these platforms aren't getting any money from it so they're trying to make it more difficult to get access to it. They want companies like OpenAI and Stability and Microsoft and Google to pay large sums of money for access to their content to train AI on.
It's easy to work around the AI issue by providing the devs an API key for Apollo, RIF, etc. and charging a reasonable price. Instead Spez took the nuclear option like all platforms these days. They don't give a single fuck about the users.
Anyway it's been happening for years like others have mentioned. Once stakeholders are involved if you have to ask a question the answer is always money
The biggest problem is that average people are used to the tech big companies provide, and lazy so that they won't move to overall better alternatives. This means the companies don't care about consequences of their actions, because there is NONE. Looking at it from the company's perspective, why not make more money from people that won't leave the site anyways?
Which is bad for society, but necessarily bad from a community stand point. Reddit has only gotten worse the more popular it had gotten. Starting over again in the next platform, maybe it could be better (without the monetization aspect). But someone has to cough up the dough for the servers. Non profit funding is happening; we'll have to wait and see if that is enough.
The tech companies tend to follow the leader on unpopular actions. The first-mover bears the brunt of the backlash, allowing the copycats to implement the same policies without the same flak. Witness Twitter introducing fees and then Facebook following suit. Witness Twitter banning third party apps and Reddit... you know the rest.
All VC backed tech companies have been operating on the assumption that they can focus on growth and then make a profit later. That hasn't happened for most of these companies and VCs are starting to demand returns. It was always going to happen, I'm surprised it took this long.
More importantly, the IPO market collapsed a couple of years ago. That is the VC's payday. Now that we're not in an IPO buying frenzy, investors are wanting to see positive cashflow before they buy.
Oil companies have assets and cash in the trillions it's not even funny. Even openAI who has the most state of the art AI systems on the planet right now is worth at best a billion, and is getting heavily subsidized by Microsoft. AI companies will probably get larger in the future, but the modern world depends on oil for literally everything including the making and the shipments of parts used to run AI shit. You seem to be grossly overestimating how much data is worth and grossly underestimating the power and money oil cartels wield.
There's a reason big tech companies are worth hundreds of billions of dollars yet most of their users have not paid a dime. So yes, data is valuable.
Data is very valuable. Google shows advertisements like they're listening to people's conversations, except they aren't. Their data profiles and predictions are so good they know what you want to buy before you even know you want to buy it.
Search the Cambridge Analytica scandal.. I am not grossly over estimating anything.
the problem is businesses r built on the concept of infinite growth, profit isn't the thing that determines success, it's the constant increase in profit, now things r quickly hitting the limit and they're desperate to find any way to keep the number going up
When interest rates are low the difference between a dollar now and a dollar later (discount factor) is negligible. In this environment the math favours businesses that can grow revenue really fast.
Now that rates have risen, the discount factor has become more expensive and so firms want their dollars today. A lot of companies need to come up with a path to profitability quickly to shore up their stock prices and have a sustainable business.
I think part of it has been watching Twitter just completely abandon any attempts at treating users and developers well, and seeing that people are still active there. Reddit sees Twitter completely fuck over third party devs, and realizes they can do the same and weather the storm, and have it all work out well enough for them.
We're not people to them, just part of a product. Why do anything more than absolutely necessary to keep the money flowing in? Save a fraction of a penny on bandwidth, earn another fraction by selling more complete data and ad views. Multiply that by the number of users and if enough will tolerate it, somebody at the top can buy a shiny new yacht.
and now they're advertising stuff like subscription tiers and server shops, which makes me feel like they're using a completely different service than I am
...and getting Element to care about chat UX rather than throwing Matrix at any other problem they can think of (no we do not need a vr metaverse but FOSS)
Everyone's rushing to implement/improve AI. AI needs a ton of data, Reddit/Twitter are good available sources. Reddit/Twitter would prefer to sell this data as opposed to having it gathered from under them by bots, for free.
I think that's why Twitter and Reddit are rushing to restrict access (directly or through the API).
Youtube are just aggressively serving you ads, and limiting ways for you to circumvent ads. I think that's just what they do as they have the market sewn up
Like several of the other comments that highlight the interest rates, for those of us who saw the late 90's/early 2000's tech bubble burst it's the same thing all over again.
Kinda? The bank going under is indicative of financial instability in the wake of COVID, and it's that same financial uncertainty coupled with rising inflation that has put an end to the bottomless well of venture capital that tech companies used to take advantage of.
SVB was killed because their customers did a run on the bank (withdrew large amounts of money in fear of a collapse) and they didn't have enough in assets to cover it all, which led to the inevitable collapse. A bit like how early in the COVID days, there was fear that stores would run out of supplies, so people bought up everything they could in bulk and then the stores ran out of supplies. Panic about a potential outcome which then causes that outcome to happen.
I was having trouble wrapping my head around this at first but if the example below is correct I think I get it now.
Suppose you borrow $10,000 from a lender at an interest rate of 5% per year, and you have to repay the loan in one year. Now, let's assume that there is an inflation rate of 3% during that year.
In this example, the inflation rate of 3% effectively reduced the real value of the debt repayment to $10,145.63, making it cheaper in real terms. This is because the value of money decreased due to inflation, allowing you to repay the debt with dollars that have a lower purchasing power.`
very good observation! I guess it's to no small part caused by a change in the economic and investment climate, and as a result new measures by man's companies; and they chose the first day of the new business quarter as a start date for many of them.
Chatgpt is using up all their resources and inflating viewership by logging into these sites millions of times. And ad companies are mad that they can't catch eyeballs anymore so they are pressuring social media giants to search for alternative income
I doubt it. There's no way one company is inflating the views of a website by a million times. And the users are not going around browsing the internet with Chat GPT in mass. Web scraping is definitely an excuse for them to make these moves, not a reason
Well, its not exactly YouTube trying to block adblocker, rather Google in trying to disable the use of adblockers on chromium based browsers, with the reason being YouTube revenue from ads.
However, they announced this in late 2022 and I am not sure weather or not it actually was implemented (Firefox user).
Here is a link to a news article I found talking about this.
Turns out hiring thousands of people and hosting tons of data gets expensive, especially as your customers (advertisers) stop spending as much on your product. After a decade of cheap money being thrown at them by investors to grow grow grow, interest rates has made new debt far more expensive and the need to turn a profit is here. On top of this, their primary source of revenue has shrunk as most companies cut back on their advertising budgets, again because money has gotten tighter now very quickly.
i saw a comment on hackernews about how chatgpt and LLMs really caused reddit's recent changes and conflicts. and that made sense to a degree. the regular user is perpetually online and i guess big tech is all about grabbing users' limited attention at this point.
Kind of? It's certainly companies actively moving towards shittier services at the same time as others, but I don't think it's as much of explicit and intentional collusion as it is high school clique prom politics and VC money drying up post rate hikes. There's more of a focus by investors on generating profit over growth at this point because money is no longer free. The safest play for a lot of these boardrooms is to not stand out as a company not realigning priorities to reflect this.
Facebook did layoffs? Okay we have too as well or we're not in the same big boy class as facebook. ... See? We're safe, money please
My guess is their calculations are that they're not necessarily being unfavourable to their more casual users. Which are probably the majority. People who have digested the idea of ads, don't create content and casually scroll around for a laugh or for some biased news and surface level discussions probably don't feel that much has changed.
They've got you - you're addicted and/or locked in and the hastle of moving to alternatives is too great. The short answer is : 'They no longer need to be favorable, they have you, your data, and your friends and it's too much effort to go somewhere else'
Because you can't have an open api while serving legit user and bot. The bot will eat your future snack of exploiting the data they're amassing.
So you end up having some limitation to block the bots to some extend.
The only thing you can't do with an open API is exploit every dollar of value that passes through your service.
The main difference between a Silicon Valley API and a FOSS API, is the SV API is trying to get tons of people rich as fuck by exploiting you. The FOSS API can live long and prosper by simply asking for donations every once in a while, or engaging in very light-handed monetization.
There are like a million little nuances to this whole issue, and the lack of nuance is what Silicon Valley relies on to convince people that they must pillage their users, but that's the gist.