Sweden, Norway rethink plans for cashless societies over fears that fully digital payment systems would leave them vulnerable to Russian security threats
Sweden, Norway rethink plans for cashless societies over fears that fully digital payment systems would leave them vulnerable to Russian security threats
Rise in hybrid warfare and cyber-attacks blamed on pro-Russia groups prompt Nordic neighbours to backpedal
cross-posted from: https://feddit.org/post/4262252
A combination of good high-speed internet coverage, high digital literacy rates, large rural populations and fast-growing fintech industries had put the Nordic neighbours on a fast track to a future without cash.
[...]
But Russia’s invasion of Ukraine in 2022 and a subsequent rise in cross-border hybrid warfare and cyber-attacks blamed on pro-Russia groups have prompted a rethink.
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The Swedish government has since completely overhauled its defence and preparedness strategy, joining Nato, starting a new form of national service and reactivating its psychological defence agency to combat disinformation from Russia and other adversaries. Norway has tightened controls on its previously porous border with Russia.
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[Norway's] justice and public security ministry said it “recommends everyone keep some cash on hand due to the vulnerabilities of digital payment solutions to cyber-attacks”. It said the government took preparedness seriously “given the increasing global instability with war, digital threats, and climate change. As a result, they’ve ensured that the right to pay with cash is strengthened”.
[...]
I was once a proponent of cashless societies. Not anymore. Too many vulnerabilities, too many ways for governments to take control of your finances.
If it isn't cash you have to ask permission from someone to use it
Most of us need permission just to get our hands on cash.
Exactly... I am amazed that we all allowed for things to get this bad.
A lot of work to try to undo this idiocy.
Deny money changers profit
As much as I hate using cash, I understand that the credit card companies charge ridiculous fees to businesses and also that people with very low income don't always have access to digital forms of payment. Maybe Sweden does better with equipping their entire society with digital tools, but in the US I don't think we are ready for a fully digital payment society.
I don't like using cashless anything because I know part of the cost is my privacy. Having said that, convenience is a powerful draw and cash can be a pain, especially when you have to find a spot for small coins.
there haven't been card fees for end users in Sweden for many years. handling cash is a lot more expensive since you need somewhere secure to keep change, you loose time at the till handling the money, and you need to pay for someone to come pick it up. the time gained from just having the customers pay with card means businesses gladly swallow the fees.
and yes, i'm always surprised when going abroad how much more analog everything is. the nordics and Baltic's are generally at about the same level (with Estonia way ahead), but the rest of the continent feels like it's 10 years behind. I was once asked if I really wanted to pay with card in a corner shop in Leipzig, since the card fee was €10.
not that i'm a fan of the digitalisation, it makes marginalised groups even more marginalised. i see my elderly relatives struggling with it often.
The end user didn't pay directly, but the companies very much pay for this privilege
Which is why Swish, and in Norway, Vipps has been a big thing. So the banks can get that revenue for themselves instead of sharing with visa / Mastercard
It's extremely disappointing to me (admittedly in the US) that Covid seems to have obliterated any chance for a large-scale investigation on payment processors' stranglehold on our financial systems. The fees that Visa/Mastercard/etc. charge, especially for tiny merchants with insanely low transaction numbers, are criminal.
In the EU and UK, heavy regulation, especially of Visa and MasterCard, means the fees are actually lower than the costs of handling cash. Lots of businesses want only card transactions because it works out better for them and most people don't carry any cash so that need to offer card payments, and so it makes even less sense to offer both methods. The only industries who like cash are likely trying some form of tax evasion.
Cleverly, they banned businesses from charging any payment fees and suddenly, businesses negotiated and found suppliers offering low payment fees. We don't have anything like these convenience fees for paying with cards over cheque that I hear about.
Amex still charges higher fees so many places still don't take those cards. The value of benefits (air miles, cashback) have gone down significantly but in reality, it was essentially transferring wealth from the poor (who could never get these cards) to the rich, through these fees, so works out better overall.
The banks here advertise that they help everyone get bank accounts and social benefits are paid into bank accounts so I assume everyone is able to get an account. However, I do wonder if some people, especially the homeless, slip through the cracks.
In Norway and Sweden many places just doesn't take cash. Probably been around 2 years since I last used cash
Anything from kids bakesales takes digital payment
Yeah, we're moving that direction in the US as well, but most places will accept it, even if they "officially" don't, provided you ask nicely and don't use large bills.
Here, many stores don't accept cash so I assume accepting credit cards is cheaper and easier than handing cash.
At least in the US, it's something like 3% for a business to accept cards, so they bake that into the price for everyone. So with cash, they technically make 3% more for each transaction, but they also have to manage the cash (deposit in bank, withdraw small denominations when running low, etc). Since most people are willing to use credit, it's simpler, though not necessarily cheaper to just accept digital payments, especially when you just need a small dongle for your phone to accept payments.
So in the US, it's more of a liability/convenience thing than a cost thing.
Not to mention total monetary surveillance
Hmm, I don't anticipate the government to have many issues with that part... But if they have access, then enemies of the state may also gain access, which is the real problem they care about here.
Cashless can only work if you adopt a digital cash such as monero, other wise you are taking away privacy, control and possibly small transactions (depending on what fees are common in your country)
In a cashless society banks and credit companies become your rulers as you have no real way to bypass them.
I suspect that any country that tries to go cashless without a real cash alternative, will just find itself with a new form of cash (gold, silver, etc) since eventually there will be enough people trying to avoid fees and taxes
Cryptocurrency has basically many of the same problems as traditional banks, it’s just a matter of who is controlling it. Monero is slightly different from most, because it is much more anonymous, but it’s really only a matter of time before even that advantage is lost.
There is no substitute for physical currency if you want privacy and anonymity.
Yeah, considering how bad banks and other financial institutions are at IT security and the fact that there's no incentive for a capitalist financial institution to fix that problem, it's not a good idea.
That's not entirely true. In order to be allowed to keep processing transactions you have to adhere to strict rules which do get regularly audited. And then there's the whole "customers will switch to another more reliable party in case of outages or security problems". And trust me, I've seen first-hand that they do.
You have to put on a show that you are sticking to those processes, on paper. But the fines for data breaches are generally way less than they save on not having a fully funded IT department and using security products that someone got a kickback for rather than the best product.
"Hacking" isn't some magical, intensely creative process for geniuses loke on TV. For the most part, it's usually just finding the really common things that IT departments don't do because they are underfunded and treat IT people like replaceable cogs. There is software out there to exploit those deficiencies. So they are forced to do things like use default or obvious admin passwords because who knows who is going to be there tomorrow to fix something and without the proper tools to store credentials, there's no way to properly secure things.
And when a security vulnerability is found, there's a reason why many don't bother informing the company before going to the media. Those companies pour tons of money into lawyers to avoid admitting the fault, often getting the innocent person who found the problem arrested, and never fix the actual issue. Just ask any pro whitehat security researcher not hired by the company all the things they have to do to protect themselves from being sued or arrested for "hacking" when they notice a problem.
And government technical auditors are a rarity because the regulators are underfunded. So they might go through some small list of things during regular audits, but they don't know to check if a DBMS system that contains backups and is stored "in the cloud" is using a default password or other common hacking targets. Hackers don't go after the primary infrastructure most of the time. It's not necessary because there are so many sloppy processes or left over insecure projects that "the last guy" was working on or that got defunded before it was completed, but only the primary infrastructure gets audited usually because that's all there is time and money for.
As for going somewhere else, there often aren't other places to go and when there are they usually have the same problem because there's very little reason for any of them to compete with each other. Most industries have consolidated so much that there are only a handful of parent companies left so it's easy to collude just because their leaders are often all in the same room at conferences and such.
In America, you can't open a bank account without an address. That means that the homeless population can't open a bank account (not easily, anyway), and therefore can't get a debit card.
Cashless is a nice idea, but it is extremely prohibitive against the most vulnerable people (which, sadly, might be part of the point).
It's largely a non-issue in the Nordic countries as you basically have to voluntarily opt out of any government aid programs to be homeless, which understandably most don't. This goes for most, if not all, vulnerable groups; most of the help is decently robust, at least enough to keep you fed and in housing. So I don't think it's a very large portion of the consideration, almost everything is paid via mobile pay, checks (any, not just from working) are all done digitally as well.
In Germany any EU resident has a right to a basic account, in case you're homeless you should have an address because you're in a shelter, if you insist on sleeping rough (or the municipality is just too fucked up, happens in places) you can give the address of a social work organisation (those are all over also doing debtor counselling and a lot of other stuff).
Only valid reason for a bank to refuse basic business is if you tried to defraud them. They don't have to give you a credit line, but they do have to accept your money, store it, and let you wire it (incl. POS payments etc).
Identity fraud is not an issue because they'll want to see a proper ID which, if you're legally in the country, you have.
It's less about paying, though, you can always pay with cash in Germany, it's about the welfare authorities not wanting to handle cash and cheques only if actually necessary.
It's funny because actually you can receive mails pretty much everywhere without giving an actual address. P.O boxes and post restante. Only banks keep enforcing residential addresses as it was a guarantee of having lack of identity frauds.
t was a guarantee of having lack of identity frauds
I don't think that's true, it's just indicative of someone who's more stable. That said, I can put down anyone's addresses and have mail sent to it, my family does it all the time (e.g. my SIL just got married, and they sent their combined bank statements to our house while they were finding a new apartment). All it means is that you can receive mail at a certain address, and that can be as simple as knowing the mail schedule and getting to the mailbox before the residents do (or going through their trash the next day if you miss it).
It's technically illegal, but I've never heard of anyone getting charged w/ accessing someone else's mailbox... So it's a pretty low barrier for someone actually committing identity fraud to clear, and a pretty steep barrier for someone who is homeless.
Affordable housing and the threat by malicious actors to attack digital payment systems are two different things. Homelessness has to be addressed, of course, but we are dealing here with something else.
Something we can thank the Russians for and hackers everywhere.
Yup, good things can happen for bad reasons.
The risk of the payment system getting shut down and people being unable to make payments for a while is real. And it is one good reason to be less reliant on digital payments.
But there is also the risk of bad actors, which could also be e.g. Russia, getting access to decades of payment history through a hack, if everything is digital. Having that data for every citizen of a country could enable efficient profiling of people in the country using big data analysis technologies.
The kind of thing you could find out with the transaction data is who are working in the military or security police, who is sympathetic to Russia and at the same time vulnerable to work with foreign governments, and potential blackmailing material relating to people in these or other groups. I'm sure the analysts working for the bad actor can come up with even more useful things to look for in the data.
There are of course a lot of other data sources that bad actors are interested in and that are easier to hack, but the financial history seems more comprehensive source of information than most other ones.
The risk of the payment system getting shut down and people being unable to make payments for a while is real. And it is one good reason to be less reliant on digital payments.
Or entities. The USA had a brief oil crisis recently because one of the major pipeline companies had their billing system hacked. Since the company couldn't verify whether someone had paid, they just didn't supply any oil.
Couple that with some misleading news stories and social media panic, and it blew up into a proper shortage from people hoarding all the petrol, and leaving none left.
It already happened in Ukraine during the NotPetya attack by Russia in 2017
https://en.m.wikipedia.org/wiki/2017_Ukraine_ransomware_attacks
The risk of the payment system getting shut down and people being unable to make payments for a while is real. And it is one good reason to be less reliant on digital payments.
Exactly.
Part of the card processing system goes down often enough due to various technical failures that it should just be good business sense to always be capable of accepting cash.
Having that data for every citizen of a country could enable efficient profiling of people in the country using big data analysis technologies.
You don't need an external actor for that, a government can very well do that to their citizens...
Yup, I keep a fair amount of cash on hand at home in case there's some kind of mass outage so I can at least get essentials to last until power is restored. Oh, and I also use it for my kids' allowance and for baby sitters, but I have larger denominations as well in case of emergencies.
That said, I have been considering using cash more often because I really don't like all the tracking that already goes on, and I certainly don't want the government having that data as well. But cash is super inconvenient because of small change, so I haven't made the switch yet. If we could get rid of the small change and just round prices a bit, I would seriously consider going back to cash.
Just a note, high denominations are not great during emergencies, unless you mean big purchase emergencies. Buying food and gas with high denomination bills may end up in seller not accepting the bill because they have no change. Or happily accepting that bill despite having no change.
For small change, you could take the jar to your bank and make a cash deposit (and see the cashier die inside). In some branches they have machines for counting change.
Couldn't they run a Chaumian digital cash server? It's got top notch privacy, with the only downside of being a trusted central authority... which fiat currencies need anyways.
Just having a power outage is enough lol, never mind an attack.
Carrington event and we are fuckarruuh
My derped eyes and pronked brain read cashless as moneyless. Comon, Nordic countries, you can do it.
They call that type of "no currency" economy bartering. It works well for peer to peer transactions. Not quite so well for larger ones.
Though having cash is not enough. The stores also need to be able to accept cash without internet usage. I think we had a case in germany a few years ago, where some supermarkets could not sell anything, because the servers, to which the local payment system connected (also uses for cash) didn't work. Not sure, if that was because of a security incident.
Really? I would imagine stores could keep paper notes to record transactions and recheck inventory once internet access is restored.
I see cash businesses all the time that can operate without power or Internet. Festival / market vendors, food trucks, etc. It's not hard to count money, give change, write down a receipt if needed.
Stores where I live have had to go cash only a few times a year when one or another issues shuts down their ability to accept cards.
You would think any functioning capitalist would have a backup method of taking your money.
Noone uses cash in Sweden, except for maybe drug dealers and super old people(and the occasional tourist). Most businesses dont even accept cash anymore.
It isnt just the convenience of not having to carry cash, it is also much safer. Much lower risk of getting robbed, for both individuals and businesses.
Cash is still used a lot. Especially for second hand small purchases. Not everyone wants to do the PayPal dance at a car boot.
Not true. When I was in Sweden a couple years ago, I used cash. From Malmo to Kiruna (and lots between). I only encountered one place where I was forced to pay with card and couldn't just go across the street to pay with cash.
Fortunately its not a cashless society, they just came dangerously close to becoming one.
Until you forget changing 6 digit pin of your credit card before you travel to the country which accepts 4 digit normally. You're f..d, the only way is to get call your family to make moneygram / western union transfer (or if you can do make such an order on your own). If you wonder which country I live, it's the same country which has one of the highest banknotes 1000 CHF.
Support the drug dealers!
Not just there https://youtube.com/watch?v=G3nhULRaKNg
We have cash?
o_O
Haven't used it for years.
It's still legal tender so they have to accept it. They don't like it, but they do. Last time I visited Norway I held up the line at the grocery store trying to buy candy with cash that had been gifted to me. I'm not sure the cashier knew what to do with it.
Edit: many people telling me they are not required. From what I could find, cash is still "tvunget betalingsmiddel", but there are some broad exceptions. Ref. So, I don't think I was out of line expecting to pay cash at the grocery store. However, that was the only time I paid cash when I visited last time, so yeah, it's basically cashless already.
Shops in Sweden very often state that they don't accept cash - and it's perfectly legal for them to make that choice.
legal tender
As far as I understood it in the last 20 years, it is only legal tender for debt facing the goverment. No private business has to accept cash. They do not have to accept cards either. If they wish, they could demand payments only in acorns or bottle caps if they wanted to. Only govermental Institutes (eg. for taxes, fines, etc.) have to always accept cash so you can always free yourself from outstanding debits without needing a bank account as bank wiring or credit cards are a private 3rd party business that can not be guaranteed for every citizen (as banks can arbitrary decline service to people).
They do not have to accept it
Guess you don't like privacy
Sure, but if a cyber attack knocks out your credit card systems in a targeted attack, chances are they're taking your cash machines down as well.
And who carries enough cash around to be useful any more? I know I don't. I might have a £20 note tucked in my phone case at a push.
And who carries enough cash around to be useful any more?
I do. Maybe not physically in my pocket, but between my wallet and my home there's enough cash to buy a tank of gas and a few days of groceries.
Parts of the debit/credit processing system are fragile enough that I've seen them down randomly for signifigant portions of a day.
Cash has got me food when other people have been stuck without the ability to pay more than once in the last couple of years.
Proper planning which more people should be doing!
But people also should be using cash as much as possible before regime takes it away.
£20 should still get you a meal of some kind until the credit cards and cash machines are back, hopefully within a few hours or next day at the latest.
Can't really say I even have that much on me most of the time though - perhaps I should change that, keep a minimum of like €50 that's only touched in an emergency or something. Swedbank has had several outages in the last few months here in Estonia and it affects many stores' payment terminals too.
Sweden is otherwise cool with having a zero privacy payment system? I'm a little Suprised this made it that far even there. When I see a business that says it does not accept cash, I stay away even if I wasn't planning to use cash anyway.
We have much tougher GDPR laws so I am more worried about American companies stealing my data than any based in the EU. I use different passmails for every account hoping to find a company breaching GDPR but (luckily?) unluckily, no hits so far.
Every company I have worked for, including a major bank, takes GDPR extremely seriously. So much so I often thought they went to far but understand their caution.
I think that's great, but that's now. You lose cash and have some bad luck with your politicians like we have had in the states, and those laws can change in an instant and good luck getting cash back once it's gone.
Basic privacy is expected and followed, not everywhere is like the US where you're getting fucked over constantly.
Well that's still an illusion than. You can't have systems that are inherently non private and just expect privacy due to culture and norms at any given time. Cash is inherently more robustly private.
Because companies in Sweden don't break laws, riiight
Yeees! Great! I like cash.
I'm more concerned with the threats from the people in charge of the system, but whatever gets them to the conclusion that it's a bad idea is fine with me.
The netherlands are already looking into it: https://www.ngi.eu/ngi-projects/ngi-taler/
The project could be used via paper trail, as far as I understand it.
Taler e-money is issued with a validity period. One month before the expiration date, you wallet should automatically exchange any digital cash that is about to expire for new digital cash with an extended validity period.
Haha no, thanks. I really don't understand why Stallman stands behind dystopian statist money.
Woot! It's been a while since I looked into Taler, but I've long held that we should be using it or something like it for digital transactions. I'd love a browser extension that compensates creators for removing ads, for example, and I think this would be a fantastic way to do it. But having it at a national level is even better!
Meanwhile in Denmark: FULL STEAM AHEAD! Next stop on the digitalisation train, all of your identification papers!
I hoped for a second they meant moneyless.
This would suck so bad. My debit card's chip went bad and the bank can't reissue me a new one until it expires. I've been using cash as a fallback when I don't want to do the '3 chip failure timeout then swipe' dance just to purchase some soda.
Report it lost instead. I've lost cards loads of times over the years. One phone call and the new one is on its way. However the fact your bank wouldn't issue your replacement makes me think they would charge you for this privilege.
And many banks can reprint one at the branch, all free of charge. It's incredibly cheap for them to do so, and they profit from each transaction, so there's little reason for them to refuse unless you do it a lot.
I've had a number of cards replaced, it's really not an issue.
I would be changing banks. That's super unreasonable
Exactly. In the US, I can ask for a new card pretty much whenever I want, though they may charge a fee if I do it too often. If they were being really difficult, I'd just tell them I lost it and they'd provide a new one, because they want me to use the card (they make money with each purchase).
They seriously won't issue one even though it's faulty? Surely it's their fault as suppliers of a defective product that is probably still owned by them in some legalise way!
My chip stopped working and after one quick phone call they sent a replacement one. Do all the banks you can access do this or worth changing over?
That doesn't seem right at all, no matter the country. And do you not have tap payments?
Wireless (tap) payments are vulnerable to wireless relay attacks.
the bank can’t reissue
You mean they won't. Change banks or threaten to do so, might work.
Funny way to say people dont like the idea of having all financial privacy ripped away from them.
correct.
and the penny drops
Money changers in shambles.