STEAM starting to issue refunds for players over the 2h playtime limit due to PSN on Helldivers 2
STEAM starting to issue refunds for players over the 2h playtime limit due to PSN on Helldivers 2
Sony really managed to erase one of their best-selling games in less than 3 days, for literally no potential gain at all. All risk, no reward: what a fuckin' business strategy
Suits only think in green, and assume "consumers" do only that: consume.
I've been waiting 20 years for people to realize it, and that's only because I'm young compared to others who have realized what capitalism is: Institutionalized greed.
At best, they made it a minor inconvenience to make a second account to play the game on PC.
At worst, they are planning to charge for access to PSN titles (IE PS+), even if they aren't being played on a PlayStation, in the future.
I mean, Palworld suffered from the exact opposite problem, where the game received basically no post-launch content. So once players burned through the main game, there was very little reason to keep playing.
This just goes to show that support needs to both exist and be something players agree with.
Nah im just going back to Helldivers 1
Since January it’s been a requirement and has been listed on the steam store page
Although, there was some issues a couple days after launch and they paused the mandatory linking. They are just now reimplenting it after fixing the issue it seems.
I played it without psn account so my experience is different from what you say. If in the first 2 hours I would have walked into this as a hard block I would have stopped and refunded.
Same is true for people unable to make a psn account but cannot because their country is not supported.
So while they indicated a 3rd party account it was not a hard requirement. If they would have shown all users a message clearly explaining that a psn account linking will be a hard requirement at some point.. so better already do it.. they might have had a better chance.. but for me I disabled cross play in the first week also because the playstation players where insufferable mostly and it caused issues during gameplay.
I’m glad people are pushing back against this. All the unnecessary account creating has gotten out of hand.
Steam being a class act as usual.
Me remembering all those origin fan boys going on and on how steam customer service sucks without taking that sliver of a second to ask why they constantly had to use EAs customer services all the time.
I fear that there will never be another company like Steam
- Doesn't make unnecessary changes to their UI
- Private, without public shareholders
- Has virtually no PR; community does it for them
- Takes the side of the people over publishers
- Has a sound refund policy
I'm afraid when Gabe dies, the culture of "does nothing but still wins" will die along with him.
Steam is a prime example of how long a product/service can actually last when you're not constantly changing the product/service. Funny how when you don't change a product and keep service great, it doesn't seem to go through enshitiffication. What are the odds...?
It is worth it to refund it to send the message. We have seen what happens with ubisoft when they just stop supporting a game. What is stopping Sony from discontinuing matchmaking down the line after forcing a psn account, thats in addition to the regional restrictions and the fact they leak like a sieve.
Helldivers 3 could come out and they decide to just stop access to 2.
Money is the only thing these execs care about. Its worth tanking a game so they get the message.
Honestly it was 8 years between 1 and 2 so I'm not really expecting much in the way of sequels, but who knows.
I complained to the boards abouts The Crew getting pulled the plug.
Ubisoft removed my access to the game.What is stopping Sony from discontinuing matchmaking down the line after forcing a psn account
That's definitly unfair when companies stop supporting multiplayer without even allowing community servers. And I could see Sony pulling shit like that.
But don't you think matchmaking already depends on Sony, regardless of this PSN account question?
PSN has been around for 30 years, there's no reason not to have one unless you're an Xbox baby or just a real fucking crybaby. This was announced when the game launched, it was also announced that it was being temporarily disabled, and yet people still bought it. It says on the Steam store page a PSN account is required, are you all just that fucking stupid?
God damn I'm so fucking sick of this crybaby outrage culture.
This is big, I think I'll try to refund my copy now too. I was just thinking it would be a wash, and that I'd kinda gotten my 50 hours of fun, and just wouldn't play anymore.
Considering the same. They’ve managed to “balance” all the weapons so none of them are fun anymore. They’re all kinda the same.
They're balancing weapons while not fixing the critical underlying bugs that make them completely pointless. New upgrade that makes fire deal more damage? Balance patch reducing fire damage by 15%? too bad neither matters, because the fire DoT effect doesn't work unless you are the host.
I wouldn't be surprised if Sony is mandating the 1 warbond per month as well, which Arrowhead has mentioned is part of what's hamstringing them on fixing core issues. It's a real shame that corporate is willing to do this to their golden goose (which is their 7th best selling game ever?) just to make their line go up a little harder.
I just submitted mine. Fuck Sony accounts
Yeah I'm having similar thoughts, haven't played in two weeks because I was busy, most my friends have moved on anyway
Might as well do it then. Worst case scenario, it'll be on sale by the next time you might want to play it
I got mine off fanatical and they're not budging, telling me to reach out to the devs lol. So I quoted the devs on their discord saying to pursue refunds and that I'd opened a chargeback XD
Fanatical and all of the discount sites are basically "you bought it, you own it, no refunds." That's part of why they offer discounts, it's kind of a risk you take.
https://support.fanatical.com/hc/en-us/articles/201027572-Can-I-get-a-refund-cancel-my-order
Issuing a chargeback for a product that was delivered could land you in court even if it works. More realistically will result in Fanatical permanently banning your account.
Never buy a game on these sites if you are at all uncertain about it. There is no refund and the key has been exposed.
From that article they say they will issue refunds if there is a technical issue with the game. Thus, if you live in a country where PSN is not available, you could go that route. “I’m trying to sign up for multiplayer but I can’t because my country is not listed. Therefore multiplayer is broken and I want a refund, because this is a technical issue; a part of the game isn’t working.”
May be worth a shot…
Yup totally fair, and yeah I've been blacklisted from a couple other stores by opening chargebacks in cases where it was necessary (not receiving the product, receiving a different product, the company refuses to refund or expects me to pay return shipping when they send me the wrong product), and in those cases I was totally ok never buying from them again anyway lol. I've been completely honest with my bank and provided all the documentation, eulas, and communications, and I seriously doubt anyone will spend the court fees over $40-60 to take me to court. All the same, I completely agree about not buying from these sites if you're uncertain about things like this
I've tried to refund twice in the past 2 days with no luck. Would love to know what option people are selecting and what message they are including to steam to get it
Can't wait to see the complaints when they rebuy the game and their progress is gone.
They'd be stupid to delete progress... that just sounds like it's a way to guarantee that nobody returns instead of trying to lure them back.
...but then again, I suppose we've learned that business decisions aren't their strong suit 🤷♂️
