It's like they all miss the "subject to final accounting and receipt of good funds", even the reps they (claim to) speak to, as though that single phrase doesn't show exactly what the issue is. I guess the magical legalese allows them to ignore whatever text is convenient at the time, conveniently.
Honestly, it feels even less final than that. From what I can gather, knowing next to nothing about loans and shit, this looks like they secured financing. This is a financing agreement, and doesn’t that mean that they just owe money to someone else? The lien was removed because someone else fronted them the money, no? Maybe an actual adult that has bought a house or a car can speak on this.
When I made the last payment on my student loan I got a similar letter. Something along the lines of "it appears you have made your last payment, but we still need to review the account to confirm. If you dont get another invoice from us then it's all good." I then got an invoice for about $1 which was the interest that gained on the account from the time I mailed the last cheque and the time they cashed it.
I'm going to assume this person sent in something that looked like a payment which triggered the "looks like you made your last payment" letter but then accounting realized the payment was phony and sent an invoice.
They believe that the government has a secret account with some millions for each citizen and that it you do the magic, the government will do the buying of things for you.
I can't explain it adequately I'm afraid because it gives me a migraine when I try to understand. It's an attempt they make at trying to get taxes paid back from the IRS through magical paperwork is the best of my understanding.
They'll send you an email with a link that you need a password to get into or the attachments are encrypted. I've seen it used mainly in clinics for HIPAA compliance and law offices.
I think I also had to do some secured email thing to send/get my university transcripts. Like they would send the grad schools I applied to a direct link over secured email, to prevent students from forging or editing them before sending them to grad schools
Makes me think of the novel cryptonomicon where the guy had to encrypt and decrypt every message on his finex (may be misremembering that one) laptop.
For those that aren't familiar it's from the late 90s so tech is dated but a pretty fun novel that deals with cryptography, by Neal Stephenson, long but enjoyable.