I'm probably in danger of over explaining the joke, but this actually does happen. The best part about this is people will actually contact support for online stores and just say that they found an item. No concern, no questions, just hi I found this. There are people that will do this every week, for years.
New customer service agents will go through the steps, how can I help you with it? Were you looking for a different item? Etc etc. And the conversation will go absolutely nowhere because no one knows why the hell people like this do these things and the customer will never provide any information. Eventually you give up and just say that's great! You can go ahead and buy it!
And the customer will say "ok thx" and disappear until next time. Most of the time these people never even place any orders.
Sometimes people are just lonely, I got this too in helpdesk. A little old lady kept calling in with problems in her emails, there were no problems she just wanted to talk for a while.
Usually when a customer talks to a customer service agent, that’s the only customer service agent they’re going to interact with that week. So they treat the customer service agent as though the converse is true, that they are the only customer the customer service agent will interact with that week, forgetting that they are actually the 10,000th.
I used to try to be empathetic, but then I realized I'm just taking up even more of their time. The best strategy imo is to just get to the point as quickly as possible so both you and the rep can get on with things.
However, if the call is going to be long regardless, I do banter a bit.
The closest I had to that job was as an IT help desk person at a university working with faculty. I only had to actually interact with 3-4 people in a given day, so I don't know if it really counts.
I swear people are no different then bots
I used to work in a Walmart deli and multiple people would come in every week asking for corn beef or swagger and when we tell them no we don't have that, they will say they were here last week and bought it
Like no you weren't chief we haven't had that in years
I had a seller on Amazon give my info to another party who then mailed me unrelated erotic marketing materials with my name and info on it, weeks after my order. I told customer support, and they instantly went "we'll handle it, have a nice day" before I could even tell them who the seller was. I knew who the seller was because despite my info being in the digital order form on the website, they somehow managed multiple typos and mistakes, which the unsolicited mail also had.
It's all pre-scripted bullshit to prevent customers from doing anything about legitimate issues.
I sometimes get IT support calls where people will just saying something is asking for a password or giving them a notification. I usually just tell them to login and everything is ok, or just to read it back to me. Its never anything unusual that would throw up red flags security wise that I would think would sketch out a user. Its like there just surprised by the popup. More often than not, they didn't need any help. I still can't figure this one out, but I still "fix" it I guess.
We're all for violence as long as there's profit
Welcome to the Ferengi Alliance!
Rule of Acquisition 136: The sharp knife cuts quickly. Act without delay!
I like Erica.
Call Erika Erica and you choose violence.
Ohshit
i like how there are no punctuation at all, suggesting that the support person has to routinely deal with this shit, so they probably typed it as quickly and recklessly as they can
I have never found items advocating violence... What kinds of items are those?
I bought a printer off Amazon. That thing definitely advocates violence.
Get a Brother, brother (or sister), they actually work.
I see you’ve ordered HP
LMAO, HP?
Maybe a bat with nails through it. A sword makes me want to swing it around. Idk if that's close enough for advocating violence.
That's great, I'll order it!
Maybe a bat with nails through it.
Man, those Negan cosplayers would have it rough if Amazon decided to not sell them said equipment /s
Likely it is something that is critical of some political ideology.
So let's say there is a shirt that says "Real women have a uterus", that is advocating violence against trans women because it is promoting spoken violence towards trans women to claim/advocate that they are not "real" women.
Other examples would be "Free Palestine", "Palestine doesn't exist", "All Lives matter", "Jan 6th was a peaceful protest", "No cop lives matter", "Hitler had some good ideas", "Pants up, dont shoot", etc.
I tried to include examples from both sides, but there are so many more examples from one side than the other...
What, did they find the Bibles?
