Yeah my many years as a cashier makes my cashiering efforts VERY expensive. Due to my experience, my effort is worth atleast the price of that Vita Coco!
There is a 3% tax added specifically to cover extra pay for Airport Workers. Why are you being asked to tip for a self service kiosk.
I hate this. If I donโt tip Iโm an asshole. If I tip I let companies pay their workers like garbage.
Dear companies. Pay your employees more. Frankly Iโd be less insulted if they just rose the price by 20% then asking me to tip. IMHO if they employers did this they would just pocket the difference.
And Iโm guessing bus boys are paid even less than the server.
We need some common sense regulations on tips and hidden fees. They need to be limited in some way at this point and, preferably just banned altogether.
For a start, regulations that force any system with 'quick tip' buttons of 15/20/etc % HAVE to have a No Tip option as well. Can't force your customers to type out 0.00.
I don't understanding tipping up front. Before you've received your food...
Also feels like a threat asking for a tip immediately... Like, if you don't tip or they don't like the amount, the person making it is going to deliberately fuck with the food.
$25 for a god damn wrap and water?? Are you serious? I can go to a Mexican restaurant and get chips & salsa and Fajitas for 2 and a Coke for for cheaper!
FYI - the airport workers don't care if you put $0 for the tip. In fact, this terminal has a very convenient "No Tip" button right there, which is better than the ones which require you to hit Custom then select "$0".
In fact, I've yet to find a single person who has objected to me putting $0 in one of these terminals. I've even asked when they are standing right in front of me, Do You Get This Tip? And in all cases, they've said no.
So it's a pure money grab by the management. So feel good about putting in a $0!
This is seemingly an American only phenomenon. No one likes tipping, but if you patronize an establishment that abuses its staff with unlivable wages, you're condoning bad business. At least help the server out if they put in the effort. At a self checkout though??? foh
The only place I've seen this in self-service kiosks in the UK is in McDonald's, but in fairness they actually do have human staff that do quite a bit of work.
I have no idea if they actually get the tips though.
I feel like this is just a lazy one system design for all. Its like subway's question when paying with credit card. I'm not tipping them to make a sandwich, just charge more for the sandwich.
I suspect you're correct. It's probably a default part of the POS system's checkout screens, and the manager is too technologically illiterate to customize it, or too lazy.
Nah the set up likely left this in even if it is optional precisely to socially pressure consumers into tipping.
Sure some might just not know any better, but the fact they are so ubiquitous in situations where tipping isn't expected broadly reeks of deliberate malfeasance.
I literally throw one or two sometimes a few things in the bag every time i use one of these as compensation for my efforts. I make it look accidental too by sliding it over the scanner and throwing it in there without skipping a beat. Maybe if they hired cashiers who need the work they would do better on their shrink targets.
What happens if you put a negative number in the other box? Does it refund your card for that amount?
If it worked, IANAL, but they did ask how much you wanted to tip and willingly gave you money...seems like a solid defense...any lawyers wanna chime in?
Agreed. I had more empathy for tipping workers at self-service / carryout settings during the height of the pandemic (which is not over BTW). Now... Given that management has programmed these registers I find myself grudgingly tipping since I have to wonder if management has started paying them even more inadequately in anticipation of tipping.
I have somewhat magically decided I tip 10% at these things as there is no real guidance anymore. 20% for table service. Delivery... 15-20%?
Of course someone will come along saying to tip 0% to hold the line and force fair wages. I have some understanding of that argument too.