I went to Coles to exchange money for life and I put my card in and no prompts. So I tried it again and no prompts. So I proceeded to put my pin in and the cunt beeped at me. Of course there's no attendant so I called over the top of a queue of people "scuse. Which way do I put my card in?". I get told. I try it again and it works.
I think I just confirmed to the 8 senior citz that were lining up that indeed technology does suck because they all turned to look at me.
Apparently you don't actually have to insert the card - just hold it over the screen. Then do the PIN thing if needed. That's what I do if I have to go to Coles.
I've never done a shop at Coles worth more than about $50 so I haven't had to actually insert my card. Also the hover technique works on myki top ups too.
I felt really good the first time I used tap and go and i still do. Now everybody uses their phone but that's ok because I've always been a step behind. Haha.
Not the original commenter but I don't pay with my phone because if I lose it/it gets stolen, I have to notify my bank: via the app on my phone 🤔🤦🏼♀️ I don't want to ponder myself in that dilemma!