Negligence can invalidate an agreement and expose a company to lawsuits.
Many companies negotiate agreements, specifically to avoid having no recourse for this type of situation. Companies have individual agreements with crowdstrike that aren’t the boilerplate one they start out with.
Fortunately, the law in the United States disagrees with your stance. From a practical standpoint, we don't want companies to be able to hide from the consequences of basic incompetence or willful negligence.