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I'm gonna start pretending I don't know what a tip is and ask the person to explain.
That's certain to make the person, who has no control over the POS, have a better day at their wage-slave job.
Well, I'd argue that if enough people complain to the person and they in turn complain to their boss, something might change.
That's how I've learned to get my boss to improve stuff around the workplace. Whenever I notice something that can be improved I don't say "I think we should do x". I say "clients have been complaining about this, we should do x." He's a lot more receptive when I say that.
In a restaurant complaining to the boss = more likely to lose your job.
Depends how you complain. I meant saying something along the lines of "hey, another 10 people complained about the POS, can we do something about it?"
If that gets you fired then I'm sorry about the toxic work culture. Over here it's not like that.
Why not talk directly to the manager instead of giving a minimum wage employee more stress?
I never said I'd yell at the guy or anything. Just point out that it's not a cool thing to do and to please let the one responsible know about it. I don't think that's putting stress on the person, the same way I don't get stressed when others complain to me about things.
POS systems are probably put in place by corporate, not the restaurant manager. In other words, the restaurant manager has no say in what the POS system says. Same goes for other businesses like grocery stores and the like.
You would have to have them get serious negative press in order to change that.
You're probably not a wage slave if you're getting a 50% kickback on everything your employer sells.
I don't think there's much guarantee that any tips given via kiosk are shared in full or in part with the employee in front of you.
When I'm in doubt, I ask, and so far the answer has always been yes, they get the tips.
But do they REALLY know?
I think people know if they're getting paid or not.
but do they know if their employer is giving them the full amount of the tip?
Idk for those little counter service places, but as an actual waiter I was responsible for tallying up my receipts and tips at the end of a shift.
Sure, the percentages offered are terribly high, but people should be able to set a custom tip so I doubt many choose 50%
In USAland, a tip is an extra pay on top of whatever you paid for, which is supposed to go straight to the worker that served you. They expect tips because their salaries are criminally low and "it makes people work better"
Wait, but why doesn't the business just pay them better?
They don't have to, legally. Some asshole managed to convince Congress that all restaurants would go out of business if they had to pay minimum wage back in the 1930s when minimum wage was set up. Because of said cheap rich asshole, there is a normal minimum wage which is $7.25/hr, and a service minimum wage which is $2.13/hr.
In theory the restaurant is supposed to ensure that you make at least minimum wage. In practice they just fire you if you dare to ask for minimum compensation.
Does not apply in California, Massachusetts, or NY, that I am aware of
Wait, but if I tip, wouldn't it just be the same as if the business charged more and paid their employees properly?
Well yes, but then they'd have to pay their employees out of their money, instead of relying on the kindness of their customers.
But isn't that what they're supposed to do?
Ahh, I see the confusion. This is the US where you do anything you can to screw others out of money so maybe you can retire about 30 minutes before you die.
Oh I see, so then I shouldn't tip. Got it.
there is a normal minimum wage which is $7.25/hr
Just a note on this: while federal minimum wage is actually that low, many states individually set much higher minimum wages.
"Hi! I'm german."