Lemmy.ca Support / Questions @lemmy.ca No_Eponym @lemmy.ca 8mo ago

2FA has come unsynced?

Hello! Set up 2FA with authy, logged in on Connect, never a problem logging in on Firefox. Downloaded eternity and I get a bad 2FA error when I try and log in. Firefox takes my user and password now, pops up the 2FA box, but then doesn't load/give an error message. Is my 2FA unsynced?

13 comments

I've seen this happen before, even to myself, but I'm not sure the cause.

Need the 2fa token removed off your account? Then you can reenable it
- Sure, thank you! Let's start with that and go from there. Do I need to do anything on my end? Back anything up?
  
  It's off now, you can just go turn back on in your settings.
I'm not sure of your use case but I had a 2fa otp type iasue while travelling, it was timezone setting not matching. Fixing the timezone and clock fixed authorization.
- No travel for me, but good to know in case it happens when travelling.
  
  I am 99% sure my carrier auto-sets my time zone in my phone, and I can't find a time zone setting in connect or authy. Where/how did you change your timezone/clock?
  
  I don't know those specific apps, my time zone and time were messed up on the device itself.

13 comments