Cooler Master doesn't allow VPN users to use their RMA contact form
Cooler Master doesn't allow VPN users to use their RMA contact form
Well, fuck you, Cooler Master.
As soon as I turned my VPN off I was able to successfully send my RMA request.
Add this to the Consumer Protection Wiki
Is there a specific page that lists sites/services that don't work with a VPN? Because I have at least 4 to report off the top of my head
I haven't gone through it much but that's a great idea
I think it was renamed to CAT wiki
Won’t an RMA lead to them knowing your physical address anyway? Not sure you can stay private and get replacement gear.
You can keep some data hidden from your ISP still
fair point
It’s likely bad actors causing your VPN’s public IP address to get flagged. Next time change the exit point.
That's no excuse. An RMA form is something that all their customers are entitled to use. If anyone finds their IP address blocked, even a VPN IP address, then their warranty claim has effectively been blocked for an invalid reason.
The company has failed their warranty obligations.