I'm the trainer, and just realized I might be a monster.
After months of reminders in team meetings on how to do this properly, supervisors have sicced me on the department.
I have been informed that if the issues continue, supervisors will start pulling people in for chats on why they can't follow directions that were laid out.
Pray I am the only monster you meet, for I am the kindest.
I feel your pain. There's a reason I don't want to get promoted and actively deny them when I can. "C'mon guys, just let me do what I'm good at and let me be a happy, contented minion."
Did you remember to tell everyone you'd be required to do step four, before you started step one? A good teacher tells students "this will be on the exam" so they have incentive to pay attention and follow through.