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But, when would you use this? Stop at a gas station, and instead of getting a map, you make a phonecall?
Rest area payphones. Its why most rest areas have a huge blown up atlas map these days
edit: and as a note, the death of the rest area payphone is a huge problem some places. you ever look at a coverage map for west virginia? you break down or get lost out there and you're totally fucked
Yes, but what gorgeous country to get fucked in! When my wife PCSd from Long Island to Fort Knox, we drove through that country several times.
She would also spend a lot of time at Fort Lee (now Gregg-Adams) and the drive from Fort Knox to Fort Lee also crossed amazing parts of WV.
everyone had maps, but they weren't always current
This is actually a map of the Netherlands and I'm from there. I'm also old enough to remember a time without mobile phones. This was probably the call centre for triple AAA, in Dutch the ANWB. We had these emergency telephone poles along the highways. When stranded (car broke down) and without a map you could easily call aid through them with these phones, which they also knew where they were, for easy dispatching.
I mean, payphones were at most stops. Rest areas, etc.
I would think using that service to plan a route ahead of time would be optimal...
That's what a AAA TripTik was for.