Why Gen Z & Millennials are hung up on answering the phone
Why Gen Z & Millennials are hung up on answering the phone
A recent survey found a quarter of people aged 18 to 34 never answer the phone.
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Eh. Gen-x here. I still have an hour long phonecall over signal with my best friend over signal two times a week or so.
In my teens I wasn't too happy about making phonecalls either, but working on a helpdesk for a while sure cured that.
On the other hand, I live in a country with consumer protection, so robocalls are not a thing. And I'd strike down upon thee with great vengeance and furious anger (and GDPR) those companies who attempt to poison and destroy my personal attention.
The US has a do not call list. The vast majority of robocalls are illegal scams which originate from outside of the country.
Canada as well.
Even worse, many of those scammy companies use the Do Not Call list as a list of known active numbers. Since the DNC is an opt-in thing, the call centers know that people have proactively added their numbers to the list.
So those calls are not for the benefit of US companies?
Like I said, they're mostly scams. Warranty scams. Posing as "your bank" (which they, of course, don't name). Etc. Legitimate companies follow the do not call list, since there are heavy penalties if they don't.
Gotcha. That sucks.
The majority of them are run from scam call centers in India, but also in Southeast Asia.
Who knows?
We know the call center is not US-based, as those can be fined.
I'd venture most are scams too.