Why do supermarkets stupidly pay rent in Manhattan, London, LA or Singapore when they could pay next to nothing to have a store in the Outback or Siberia?
Because they want the users who are using WhatsApp, and their population is not using telegram. Business decision is about money, you go where you can make the money
That explains why the company wants the users. He asked why do people use whatsapp?
They didn't say that. They said why do people pay for WhatsApp business. That implies they want a business account. That implies they went access to a certain customer base
For a lot of business, their target audience is on WhatsApp
Amount of users matters a lot
Its where the people at.
Over here telegram is mostly used by drug dealers and deplorables.
