Subaru @lemmy.world ronalicious @lemmy.world 1y ago

Warranty problems

I have a 2000 2.5RS with busted rear seat belts that are covered under a lifetime warranty. Subaru is unable to fulfill their obligation, and calls are not being returned. Does anyone have any advice on this?

Thanks in advance!

3 comments

Are you calling a dealership or Subaru of America? I've always heard that SoA were really responsive to customer complaints.
- Both, started at the dealership and they told me to contact SoA. Spoke to someone briefly at SoA, and was told they would contact me if they found replacements, and I never heard back. I've also called and left a few voicemails to no avail.