Fastmail vs Proton Mail

Fastmail is great but it's a totally different market /use case, you wouldn't go with them if you're privacy oriented. They're better than Google in that sense but you'd go with Proton if you're looking for privacy features.

Also keep in mind Fastmail is based in Australia and their government tends to be anti-privacy with the laws that get passed there.

Proton Mail is great. Can't compare to fastmail because I've never used it. But I enjoy being a paying customer instead of an advertising target and I use every product in their suite. Happy to answer more specific questions

I've used Fastmail with a custom domain for a few years now... (5+?) and have been really happy with it. I wish it was a bit cheaper (or had a better family plan), but it works well with my terminal email client (mutt).

The web client is pretty quick and I use the calendar there all the time. Fastmail supports all the normal standards such as CalDAV, so you can use it with third party applications.

I looked at both, and went with fastmail because at the time it had a shared calendar you could use, which I do with my family to track events and do scheduling. Fastmail is standard commercial privacy though. Good enough for me, but no where near Proton Mail from what I understand.

I'm happy with fastmail. I haven't used Protonmail and have had some doubts about them overclaiming about end to end encryption and stuff like that, but they sound good too. The concept of privacy in email is problematic since a) if the person you are emailing uses gmail, then Google has a copy of your email's plain text no matter how much encryption your own provider uses. b) Even if the email content is encrypted, having the metadata intercepted can be just as invasive, c) even if encrypted, having an archived and authenticated copy of a message can be a big problem due to e.g. rubber hose cryptanalysis, d) for secure communication to exist at all, both people have to be quite security conscious, which isn't easy. Technical features like cryptography are of very little help with that.

There's a good movie "Citizenfour" about Edward Snowden, and I remember reading that when the producers needed to have a private conversation while working on the film, they would go outside and talk, leaving their phones in the office. A real privacy approach has to go well beyond using the right email provider.

I like that Fastmail has humans answering support tickets. That's already light years beyond anything like gmail. I don't know how Proton is about that. Maybe they can do it for paid plans. I don't see how they can do it sustainably for free plans but who knows. The main drawback of fastmail is that it is on the expensive side, but I use it so much that it doesn't sting as much.

If you just want cheap non-megacorp email for your own domains, I like mxroute.com. Their sticker prices can be kind of high, but they frequently have sales with super cheap plans.

I really like Proton.

I'm a proton unlimited subscriber and it's great. I love the email aliasing from simplelogin, protonvpn, drive storage, calendar, etc. well worth it imo. I love the company.

I’ve used both. I switched from Fastmail to Proton then back to Fastmail. If you’re just starting on your privacy journey I’d still recommend Proton.

When I switched to Proton they only did email and that’s what I wanted. Instead of focusing on email Proton expanded into other areas like VPNs, Proton Drive, and password managers. I already had good privacy focused solutions for all of those problems, so for me personally I didn’t like where they were spending their development time.

As a Linux desktop user and an iOS mobile user I was often one of the last to have new features available for Protons applications which got to be really annoying.

To use desktop email I had to install Proton bridge which required a GUI to run. It was always having issues. Super frustrating.

I really disliked that Proton didn’t give me a way to use SMTP without going through their bridge. I have three home servers configured with Fastmail app passwords limited to only SMTP to send me notifications for updates and other alerts. This would have been really flaky to make work with Proton.

With Fastmail everything uses open standards, IMAP, SMTP, CalDav, CardDav, and WebDav. It all integrates really well with my laptop and phone without any special tools. I end up using those services much more now. The downside to these open standards is you don’t get end to end encryption that Proton offers.

I also feel as if Fastmail is giving me more for my money. I remember having pain points with Proton and wildcard emails with custom domains and trying to use their hidden email service. All of that is much easier with Fastmail. I also had a few sites not allow Protons masked emails but Fastmail worked fine.

I’d say, if privacy is your main thing and you don’t already have some of the services offered by Proton go with them. If what you’re looking for is as much privacy as email will let you have without using non standard software, and you just really want reliable solid email, Fastmail is the right choice.

Note that ProtonMail and Fastmail have quite different feature sets.

ProtonMail does not store your Email in plain text for instance; they cannot read them or be ordered to read them. This comes with some drawbacks such as that standard protocols such as IMAP do not work without a bridge because they necessitates that the server can read all the emails.

I tried both. Proton email client on Android at least was awful. Super sluggish to navigate. In fact I have a chunk of credit with them because I cancelled too late to get a refund. No idea what I'm going to do with that. I already have a VPN and a Pwd manager...

Fastmail has been snappy and I like that the app has a notes section for quick jotting of ideas. I also like that Rclone can attach directly to Fastmail files. They just recently added Proton Drive support too though.

Proton Mail with a custom domain. The only reason why is that I had it before I knew Fastmail existed and it would be a pain in the ass to move my entire family to it. However, I was VERY tempted when 1Password put Fastmail temporary email support into their product.

Fortunately, Proton Mail just released their own temporary email product based on SimpleLogin.

I use Proton, business tier. My only gripe is that addresses can't be deleted without contacting support, or so I've read. I can't find a delete button on any of my addresses, but can find the button to buy more address slots.

Using custom domains and a catch-all pointing to certain labels is my workaround.

I use both, bit Proton is more fearute rich. Never mind the fact that this is the first company I've seen that lowers it's prices because they are making good money. That alone is worth a shot.

I am using Proton Mail, paid account, after having moved from Gmail.

I like it; it's private and secure, and I like the web interface and the new android app. To use mail clients like Thunderbird you have to install an app called Proton Bridge - it's basically a dedicated VPN to ensure your email communication is kept secure when communicating between their servers and your client. I've had no problems when I tried it on windows, but I did have issues on Linux with the app forgetting my credentials and forcing me to start from scratch; each time it starts from scratch it downloads your whole mailbox which is frustrating. I'm on KDE and I think it's to do with the Kwallet and PGP. It seems to be working now but tbh I use the web interface mainly in linux, and the android app on my phone.

I have no regrets using proton mail, and I would recommend it. I didn't have problems with the old android app, but the new one is good and seems to address other peoples experiences of slowness previously.

I was using Protonmail, and their other services, and was a paying customer for over a year. But I stopped because of their poor Linux support, and not being able to receive email notifications on my de-googled phone. I made a shift to mailbox.org and am liking it. Yes, I have to manage my own PGP keys, but the experience is much better, in my opinion. Their storage even supports WebDAV. I can encrypt the whole inbox and the files stored in their drive with my own key.

I think that any e-mail service that doesn't provide IMAP/SMTP directly to their servers (like Proton Mail) and uses custom protocols is yet another attempt at vendor lock-in and nobody should use it.

What Proton is doing is pushing for vendor lock-in at any possible point so you’re stuck with what they deem acceptable because it’s easier for them to build a service this way and makes more sense from a business / customer retention perspective.

I always read about people complaining when others use Google or Microsoft for e-mail around here and the self-hosting community. At least if you're in one of those providers you can access your e-mail through standard protocols like IMAP, POP3 and SMTP. How ironic it is to see privacy / freedom die hard fans suddenly going for a company that is far less open than the big providers... just because of marketing. :)

Proton is just a company that wants to make money and found out there was a niche of people who would buy into everything that says "encryption" and "privacy" no matter what the cost. They've learnt how to weaponize "privacy" to push more and more vendor lock-in. Not even Apple does this.