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I was given this contract by an ISP and challenged them on their marketing/privacy clauses - they said everything they are doing is legal. -- Spanish..

The company is "Freedom Internet" in St. Cruz, Tenerife.

I've posted a review calling them out but they are stating:

  1. What they are doing is entirely legal <-- Source for pre-ticked checkboxes: https://www.natlawreview.com/article/top-european-court-rules-pre-checked-cookie-consent-boxes-invalid -- Source for not having a privacy policy that is referenced in contract: https://gdpr.eu/data-privacy/
  2. That the contract states they only share information with installers so they can provide the service... <-- this is an outright lie as per the privacy policy.

Can anyone tell me if the above is true?

They agreed to remove clause #2 (promotional offers) but said 1 and 3 checkboxes must be kept.

Also, can anyone access their privacy policy? I reported it as being a faulty URL but they state it works..

Notes: Edits for clarity and typos.

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