Walgreens CEO describes drawback of anti-shoplifting strategy: ‘When you lock things up…you don’t sell as many of them’
Walgreens CEO describes drawback of anti-shoplifting strategy: ‘When you lock things up…you don’t sell as many of them’
Walgreens' CEO talked about the flip side of investing in increased security on a recent earnings call.
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Something as simple as nailclippers stunned me. $3 item, locked behind glass.
"Welp, they don't want my money I guess..." moving on.
Should ban you from the store for having an anti owner opinion.
The problem isn't locking up a high theft item, they have to do something.
The problem is not having the staff to unlock the item when you need it.
I was in a cvs yesterday. The deodorant was behind glass. There was a "lift here" sticker for each shelf. When i opened my shelf for my choice it chimed loud enough to be heard across the store. I guess that's better than needing to chase down an employee
The problem is locking up the item.
I'm not gonna fuckin steal it, don't treat me like I will.
Yeah no kidding you won't. That is not the point.
If the store has a theft problem then they have to do something. It's either that or close the store. It ain't about you.
Except, as they've learned, they didn't actually have a theft problem. That was a lie to disguise low sales numbers. It's no better or worse than it's always been.
The real issue is and remains, the relentless pursuit of number must always go up.
If $3 nail clippers are "high theft", there are larger issues.
That may or may not be but the store still has to do something.