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My coworker spent 30 minutes trying to find another way to contact a vendor after I told her the easiest way to order the thing she needed was just to call and it would take 2 minutes. I hate calling too, but that's just dumb. Or maybe I just like efficiency more than I hate the phone.
At work at least I have a script I can follow. I am The Role.
But please don't make me order a pizza after work hours
I mean, if there's a fully functional way to order online, why would you call? I just prefer a phone call when something would take paragraphs to explain or if there really isn't an easy way to do something via a website/email.
Tbh I call because
"Pick up or delivery?"
"Pick up."
"Name?
"[Name Redacted]"
"Alright and what can I get ya?"
"16" pepperoni, jalapeno, pineapple, that's it."
"Alright 20min"
Is like a 1min conversation, and I'd rather do that than get charged $5 more for using online.
Some of the online ordering services are sneaky and bake their fee into the prices of the items you order, so it's not even clear that you pay extra. My despise of that practice motivates me to call in my orders.
There is a script between you and the business. Learn it, master it
Or maybe I just like efficiency more than I hate the phone.
This is me. Texting is great for simple questions but if any sort of extended back and forth is needed just calling tends to be faster.