Software engineer here. And so much this.

Our job is to build, but we aren't experts in the field we are building software for. Detailed, high-quality feedback is insanely useful, because we are trying to get in the head of someone using our product day to day, but we can't know exactly how or users want to work...

I did jury duty a bit over a year ago. It was a really interesting experience to see the machinary of the justice system operating.

I was chairperson in our jury. Reading our verdict to the court, with the accused sitting maybe 10 meters away was quite nerve-wracking. But, we did the right thing, justice was dispensed that day.