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Never give firm estimates. It's done when it's done. Feel free to check in.
Customers kinda want to know in advance if a task will take 2 hours or 200 hours in advance
"adding a button to the front page? Yeah, it will definitively take less than 6 months to make. No promises though."
The button must identity if there's pigeon in the picture
Spitball. Keep'em posted. Be honest.
But nothing firm.
As someone who has been doing this for two decades, I disagree. Give a firm estimate, and always deliver before you said you would, just make sure you pad the fuck out of that estimate so that it would be virtually impossible not to accomplish it.
33 comments