Jollibee made Filipino food global. Some say it exported exploitation too
Jollibee made Filipino food global. Some say it exported exploitation too
Former workers at New Jersey, US branch of fast-food chain say they were let go after demanding better conditions.
Metro Manila, Philippines – On July 6, National Fried Chicken Day in the United States, Vincent Cruz and a crowd of supporters marched into a Jollibee’s branch in Journal Square, New Jersey.
Cruz and 50-odd employees and supporters wanted to get the attention of management and customers alike on the busiest day of the year for the Philippine fast food chain.
Cruz is among nine Filipino former employees at the Journal Square branch who claim they were terminated by Jollibee management in February after petitioning for better wages and working conditions.
Standing in front of the cashier, the 19-year-old former fry cook held up a megaphone and yelled the demands of the new “Justice 4 Jollibee Workers” campaign, including reinstatement, back pay, an apology from Jollibee and a hike in the base pay from $14 to $17 an hour.
“For all fellow workers who have experienced or are currently experiencing similar struggles, we want you to be brave and take action,” Cruz, who migrated to the US in 2021, told Al Jazeera.
For Cruz, whose family back in the Philippines consider Jollibee a beloved brand, his alleged treatment by the company was “extra heart-breaking”.
Jollibee, which specialises in fried chicken and other fast food, is one of the most iconic Philippine brands.
The chain operates more than 6,500 branches worldwide, about half of which are located outside the Philippines.
In the first quarter of 2023, Jollibee Food Corporation (JFC) posted revenue of about $1bn – which was up 28.5 percent from the previous quarter – 20.2 percent of which came from North America.
JFC has announced plans to add 500 more stores in the US, which has by far the largest overseas population of Filipinos, in the next five to seven years.