Your feelings are valid!
it must have taken a lot to enrage a person who can't bring themselves to use a stronger insult than "buttheads" to the point they wrote a letter like this.
In a professional letter? Absolutely.
Sounds like someone needs to pay that address at the top of the page a visit.
Peons work there. It would do no good.
“Just tell the kid to man-up.” -United
Real men die for stupid reasons so others can live.