Chipotle customers were right — some restaurants were skimping, CEO says
Chipotle customers were right — some restaurants were skimping, CEO says
Chipotle CEO Brian Niccol said the company is addressing portion sizes after finding 10% of its locations were skimping.
If you've felt your burrito was smaller than it should be, smaller than in the commercials, the CEO agrees.
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I don't eat at Chipotle but I respect the CEO for admitting it.
Why... These allegations been around since at least 2021...
He is only doing this because all the negative attention they got recently on youtube with million plus several exposes..
This is limp dick PR after they got caught
Causer I'm a bootlicker.
? Most companies would never address it.
Celebrate positive while not forgetting the negative.
“We certainly know consumers are more wary — and weary — of pricing and we’re going to continue to be consumer-led in our pricing decisions as we look forward to 2024,” Chief Financial Officer Ian Borden said.
Clearly they realize people are getting serious about voting with their money. And they don't like it.
There is a lesson in there folks.
Seems like a normal, if a bit slow, response from a business seeking to retain or regain customers.
Glad to see it