Softbank plans to cancel out angry customer voices using AI
Softbank plans to cancel out angry customer voices using AI
arstechnica.com Softbank plans to cancel out angry customer voices using AI
Real-time voice modification tech seeks to reduce stress in call center staff.
Real-time voice modification tech seeks to reduce stress in call center staff.
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I bet if the bank did not do shit things to its customers it would not have need for this.
that's true, but usually the bank's policies/systems were not decided upon by the minimum-wage call handler who is being abused down the phone.
9 comments