Notifications broken?
Notifications broken?
I haven't received a notification from Thunder in a few weeks. I double-checked the settings to make sure "Enable Inbox Notifications" is enabled, and it is.
Anyone else have issues with notifications recently?
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Go into the thunder settings and disable notifications and then turn them back on again. I've found this often helps. I know it breaks, especially if you have multiple accounts. When you switch between them, notifications will break until you do that
Go into the thunder settings and disable notifications and then turn them back on again.
Thanks for the suggestion. I tried it and it doesn't seem to have helped. I'm also only using a single account on Thunder.
Do keep in mind that it does only check every, I want to say 15 minutes. And just to make sure it was the thunder settings you went into right, settings and then general and then inbox notifications?
it does only check every, I want to say 15 minutes
Good to keep in mind, but that wouldn't explain why I haven't received any notifications in the past few weeks.
just to make sure it was the thunder settings you went into right, settings and then general and then inbox notifications?
Yup, tapped the gear -> General -> Scroll down to Notifications -> Enable Inbox Notifications.
I tried sending the test notifications, and they worked fine. No other notifications though.
Okay, I assume you turned it off and then turned it back on. So, my next thought would be maybe it is your system's battery management that is somehow killing it. In which case, open thunder, then open the app's witcher and then tap the thunder icon. Then tap app info and in the system settings there should be something for battery management. It will say that it is optimized for battery usage and you want to make it not optimized.
I assume you turned it off and then turned it back on.
Yup, done.
then open the app's witcher and then tap the thunder
There was a huge noise and I turned into a newt, but I got better.
in the system settings there should be something for battery management. It will say that it is optimized for battery usage and you want to make it not optimized.
Found it:
It was set to "optimized", so I've switched it to "unrestricted". It's been about a day, and I am yet to receive a single Thunder notification.
Okay, that's weird. I honestly have no idea what's causing that then. I'm sorry I couldn't help more.
No worries, thanks for all your suggestions! Hopefully this info might help @[email protected] at some point in the future...
Hey! Thanks for reporting this and sorry for the delay in response.
Unfortunately, its quite difficult to implement local-only notifications because of how restricitve Android is with regards to background tasks. The notifications feature is heavily dependent on the specific OS version that you have (different manufacturers do different things to help with power saving, but as a result, breaks/restricts background tasks from running)
The only thing I can suggest is to turn off battery optimizations for Thunder. After that, disable and re-enable notifications in the settings. If you go to Settings -> Debug, you should also see an option to test out notifications to see if Thunder can trigger them.
If none of that works, please let me know (ideally on Matrix) and I can help troubleshoot further!
Update:
I had over 100+ items in my inbox. I accidentally cleared my inbox. I started receiving Thunder notifications again.
I'm not sure if these are related, but it seems like a strange coincidence if they aren't. Could there be some limit somewhere which prevents further notifications if there are more than X items in the inbox?