Ticketmaster’s nontransferable ‘SafeTix’ are anticompetitive, DOJ suit claims
Ticketmaster’s nontransferable ‘SafeTix’ are anticompetitive, DOJ suit claims
Company documents called SafeTix a ‘game-changer.’
cross-posted from: https://dubvee.org/post/1735883
The Department of Justice has amended its antitrust lawsuit against Ticketmaster and Live Nation, alleging that Ticketmaster's introduction of nontransferable tickets and the SafeTix system was primarily intended to stifle competition from rival platforms like StubHub and SeatGeek, rather than merely to reduce ticket fraud. "The complaint, which was amended on Monday after 10 states joined the DOJ's lawsuit, cites internal Ticketmaster documents obtained during the legal process," notes The Verge. From the report:
In 2019, Ticketmaster rolled out SafeTix, which replaced static barcodes on electronic tickets with encrypted barcodes that refresh every 15 seconds. Ticketmaster marketed SafeTix as a way of reducing ticket fraud, but the complaint claims reducing competition was âoea primary motivationâ for the new ticketing system. [...] The amended complaint includes new information about Ticketmaster's dominance of the events market. One internal Live Nation document cited in the complaint notes that Ticketmaster is the primary ticketer for approximately 80 percent of arenas across the country that host NBA or NHL teams. As of 2022, Live Nation-promoted events accounted for 70 percent of all amphitheater shows across the country, according to internal Live Nation events mentioned in the complaint.
The DOJ alleges that because of Ticketmaster's conduct, consumers have âoepaid more and continue to pay more for fees relating to tickets to live events than they would have paid in a free and open competitive market.â The exact amount of monetary harm is still unknown, the complaint claims, and will require discovery from Ticketmaster and Live Nation's books, as well as from its third-party competitors.
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I actually feel like the safetix thing was a good way to combat scalping. Sucks that the tickets are still expensive and a lot of the money goes to TicketMaster, but it's not the technology causing the high prices. Venues need to step up and tell TicketMaster to suck it when TicketMaster wants them to be the exclusive ticket distributor.
Most of the big venues are owned by Livenation. Unfortunately, in 2010 Livenation merged with ticketmaster and somehow the DOJ approved it. Because of this short of legal action Ticketmaster exclusivity is here to stay.
Personally, I'm happy with tickets being non-transferable. If so much of the demand is scalpers this cuts them out of the picture entirely.
Unfortunately it wasn't a very good attempt at it. It's been completely reverse engineered already and the "secret" to generate the changing barcodes is sent to the buyer with every purchase. So anyone can generate the dynamic barcodes at will. 404 Media did a good write up on it recently.
Wow, TIL. That's hilariously inept. I should not have expected any better from TicketMaster I guess.
That was pretty much my reaction while reading it too, haha.
Gotta sign up to read the article :(
Ah, they did add that block AI scraping.
The TLDR version of it is the changing barcode is done the same way the six digit OTP codes from an authenticator app. They send the secret required to generate the codes to the app, rather than individual codes. So when they buy the ticket, they can generate all rotating barcodes the same way the app does.
Exactly. Tickets should always be non-transferable with some minor exceptions. Fuck Ticketmaster, it fuck scalpers even more. They add nothing to the ticket buying process other than increasing costs.
Almost like car salesmen.
Because some corporation is abusing scalping you propose we can no longer sell what we own.
I suggest we kill the corporation and keep our rights.
Yes, 100%
Ticket master isn't responsible for tickets selling out immidiately and prices going up 100-1000% on stubhub. Scalpers are responsible for that. The only way to eradicate that market is to force tickets to be non transferable. And it's not even a novel concept. There's plenty of things you cant resell.
Corporate scalpers. A corporation holding venues hostage for ticket sales. These aren't humans. Limit the rights of the corporations fucking over humans instead of the humans. It's not a novel concept, over 150 years since it was explained at length.
Man, I wish more places would do this; the current prices just aren't worth it, I'd rather go to a bar or city run concert with some groups for casual hangouts and then stream the expensive stuff