I've got a few capacitive buttons in my car, none of them critical, but I'd gladly replace them with the physical buttons in the lower tier version of that car...
Like, how is this considered the nicer option? Hell, I think they're actually cheaper for the manufacturer than proper buttons at this point...
But sure, I really want to have to try three times to turn the vented seats on because I don't hit the exact right spot on the pad, only to accidentally switch it to the heated seats in triple digit weather while reaching for the AC knob (which actually is physical, thankfully)
Yeah, this stuff is always cheaper. Companies, like Tesla, have convinced a few stupid people that it's "premium" but if you look at all the cheapest cars coming to market all they have is a touch screen, like Tesla. It's the absolute cheapest option and it sucks.
I think the Hummer EV is a dangerous and wasteful piece of junk. But one thing it does well is the interior controls. There's a bunch of switches on the dash under near the infotainment screen, and there's little symbols above them for what they do. Tapping a switch can change its context.
So you get the flexibility of infotainment controls, but the UX of actual buttons.