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I created a new user on this system but anything with sound plain doesn't work - the main user of the system has no issue though.

I already added the new user to the audio group, pulseaudio and pipewire are started by xfce during login too.

For example, when trying to open an mp3 file with mpv I get this:

[ao/pulse] The stream is suspended. Bailing out.

[ao] Failed to initialize audio driver 'pulse'

Could not open/initialize audio device -> no sound.

Audio: no audio