Meta @aussie.zone zero_gravitas @aussie.zone 1y ago

Trouble logging in and logging out

Hi all,

I was able to sign up no problem, but when I try to log in on a private browsing window the button just turns into a spinning icon that continues forever...

I figured I'd try logging out and logging back in, but I couldn't log out.

I finally just wiped the cookies for the site, which of course meant I was no longer logged in, and couldn't log in.

I could, however, reset my password (N.B. you of course need to have set an email to be able to do that), and that logged me back in.

So it seems something is amiss with the session-management.

Happy to provide more info if it helps.

Anyone experiencing similar issues?

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9 comments

Had the same happen to me at home, so i am only logged in at work... what a shame. Can anyone guide me on how to log into Jerboa, can i use the aussie.zone instance or do i need to make another account?
- I just waited and the next morning it worked on other computers and on Jerboa.
  
  can i use the aussie.zone instance
  
  Yeah, you just have to type aussie.zone into the 'Instance' box on the Jerboa login screen.
  
  Thanks
  
  Might want to put an FAQ about this somewhere easy to find. It seems obvious now that you've said it but I was using the dropdown menu in the app to try each instance unsuccessfully. This probably won't seem obvious to new users of the platform.

9 comments