Second hand deck?
Second hand deck?
Hi all, just purchased a pretty much brand-new deck (used for 2hrs) from eBay. I've also got the receipt. Is there anything I should be aware of? It was only purchased last month, will valve honour any warranty?
Edit. Turned up yesterday and it's immaculate so all good so far! Doesn't even look used so I'll count this as a good buy for now!
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Warranty is not transferable. You'll want to check along the edges for any tool marks. If it's been opened and had anything replaced, unless they're better than 99% of the DIY steam deck crowd, they left small traces of getting past the backplate.
Watch a video or two on how to replace the SSD, and go looking for marks around the areas people said are easier to slide things into to pry the plate off. If you want to open it yourself, you can also check the screws for any marks as well as ensure there's no glaring issues with the internals in case they tried to replace the joysticks or something. Valve was pretty clean with mine, every screw pretty much pristine.
If it’s been opened and had anything replaced, unless they’re better than 99% of the DIY steam deck crowd, they left small traces of getting past the backplate.
For what it's worth, I believe the general consensus is that Valve cannot reject your warranty claim for the device having been opened under US law (the FTC has gone after other manufacturers for this).
There are also a lot of reports that Valve are cool with it as long as whatever broke the device wasn't caused by the user fiddling with it.
No, yeah, the opening of the device is more so a "did they replace/damage anything" and less of a warranty problem. Second hand sale is what stopped warranty
The warranty is transferable though. If it’s still within the 1 year manufacturer warranty valve will still warranty it, as long as it hasn’t been reported stolen
https://steamcommunity.com/discussions/forum/1/3768987637133935667/
This thread details the clause specifically that discusses transfer. I'm not positive if the 1 year hardware warranty is included, it doesn't seem to be based on the language others pointed out.