I'm continually amazed by how out of touch CEOs are. How the hell did spez think the AMA was going to go? He'd just copy paste some generic responses and suddenly everything's golden?
I'm continually amazed by how out of touch CEOs are.
I don't think most of us realize just how little contact people at that level have with the world around them. When I say they live in a bubble of rich privileged people, I mean they literally never set foot outside of it. They have people to cook for them, clean for them, drive them places, do their taxes, run to the store, virtually anything you can think of that requires contact with a regular human being they subcontract out. Everyone they communicate with is in the exact same situation, and it leads to a literal alternate reality of living.
I think it's more to do with sitting in a position between two or more groups with radically different interests. In this case, investors/future shareholders and their users.
I've read some comments saying must have he seen the literally thousands of comments calling him an idiot and he lost his cool. He couldn't stop himself from making argumentative comments and was probably told by someone else to walk away.