Blizzard has opened up about the impact Overwatch 2 "review bombers" have had on the team, acknowledging that the "dissatisfaction" stems from "the cancellation of the much larger component of PvE that was announced in 2019 [...] that Blizzard ultimately couldn't deliver".
In a statement posted to the game's official website, Aaron Keller said that while being review bombed "isn't a fun experience", the plan was to "move forward" by "adding to and improving Overwatch 2".
Cheating is still common and demonstrable despite their anti-cheat rootkit, and their match making logic could use a material revision for casual eg Premade of 2 != Premade of 5