Drastic changes in consumer demands are driving labor unrest in diverse industries upended by technology.
The COVID-19 pandemic accelerated those changes, pushing retailers to shift online and intensifying the streaming competition among entertainment companies. Now, from the picket lines, workers are trying to give consumers a behind-the-scenes look at what it takes to produce a show that can be binged any time or get dog food delivered to their doorstep with a phone swipe.
Abolish Amazon prime tomorrow. Break the company into tiny pieces, raise the cost of streaming platforms and cut the CEO pay by 1000% (they will still make millions).
That's what consumers want. You can see viewers just giving money to talents on twitch and YouTube. People want to reward good content. Hollywood and these large corporations have just become extremely good at separating the workers from the value of labor, and taking the overwhelming lion's share for investors.
Consumers aren't forcing the companies to have their workers work long days for little pay. Companies wanting to take in all the extra money consumers are offering without actually paying anymore out are the problem here.
as companies scramble to meet customer expectations for speed and convenience in industries transformed by technology.
It’s not customer expectations that are driving low wages and overwork, it’s corporate greed. If Netflix / UPS / hired more workers and paid better wages then there wouldn’t be an issue. Blaming customers is just an attempt to deflect from the real culprits.