If you're running Windows, do a fresh install of stock Windows version, because manufacturers like HP often add keyloggers and shit into their own tools.
ok now you got me curious keyloggers? not that you have to but can you cite where you read that? I think it would be a neat read and something to search for. no sarcasm in that.
No sarcasm in this or anything but WTF? Is there a site that identifies them or something? Kind of like 2 days after I bought my laptop a popup came on while I was on my desktop say my warranty wasn't covered and they did no telephone help. I went to the site and it was hp.com so I called them up today and they sounded like I was crazy. I sent them a screen shot and they said they would be investigating.?
I've experienced it personally when my ex got her laptop back then and the antivirus software would immediately go off on nearly all HP programs that were preinstalled.