Legally blind woman left anxious and in tears after rideshare drivers refuse to pick her up 23 times in six weeks
Legally blind woman left anxious and in tears after rideshare drivers refuse to pick her up 23 times in six weeks
Victorian woman Kathryn Beaton says repeated, illegal denials of service from drivers refusing to allow her guide dog into their vehicles have left her effectively housebound.
Victorian woman Kathryn Beaton says repeated, illegal denials of service from drivers refusing to allow her guide dog into their vehicles have left her effectively housebound.
Edited to add: "anxious and in tears" is some shit tier headline writing when the real problem is the loss of independence and freedom, and the hours she has had to spend waiting just to be actively discriminated against.
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So as a taxi driver with asthma and horrific allergies, I've found dog owners are not typically terribly understanding when I tell them we're going to have another cab come pick them up. I've had several people insist that their animal is a service dog as if this somehow changes my own health condition.
I've often found that my own access to public spaces is limited by the use of service animals and straight up pets in public places. I don't even try to go to breweries anymore. I wouldn't bother trying to get on a plane. Even hotels are basically a no go for me unless i want to get sick more often than not.
I don't pretend to have a solution to this, but access to public spaces for animals and for some allergy sufferers is mutually exclusive. It makes it a lot more complicated than 'service animals should be everywhere' or 'allergy sufferers should have access to public spaces'. The two are kind of in conflict. It sucks.
Nobody pays any mind to air quality and it's made my life a whole lot more difficult than it needs to be.
Anyway, i feel for her, but i think the service animal stuff is way over simplified and people forget that other people with disabilities also pay a cost.
The fact that this blind lady needs to have both her guide dog and a taxi/rideshare to get around anywhere sucks for both her and the driver - the former for obvious reasons, and the latter for the reasons you listed out. It’s a sort-of perfect microcosm of the major issue a lot of modern cities seem to have: poor public transit and heavy car-centric infrastructure.
The unfortunate reality that she absolutely needs a car to seemingly get anywhere is the problem here. People - and not just people with disabilities, but in general - should have (and deserve) different viable options to get around. The whole idea of a person becoming stuck at their house because of not being able to get the transport they need to get around the place is fuckin atrocious and should be what’s actually talked about here, not “jUsT lEt ThE aNiMaL oN!” or “MaKe An UbEr ApP fOr PeOpLe LiKe ThIs!”
You hit a nerve. I’m not blind, but my crazy glaucoma prevents me from safely operating a vehicle, so I voluntarily gave up driving years ago.
I live outside a village with no buses, taxis, trains, or ride shares, so when I go to my quarterly opthamologist visit, I have to arrange for someone to take me on the 4 hours round trip drive. (There’s no closer office.) I had to cancel tomorrow’s appointment when my arrangement fell through. I’m housebound and it’s fucking madness.
Just to add to the controversy, in a perfect world with good public transportation, how do you still accommodate both? On a train you could have an animal-free car but what about buses? You can't have a separate bus for every single accommodation.
Where I live busses are often marked in the timetable as to whether they are wheelchair accessible. So there's precedent already for mixed accomodation transport and informing customers in advance, it might be possible to extend that system further.
These days in most regions that would be illegal and the only leniency is for existing infrastructure where upgrades are challenging - but even then you need a transition plan in place... even if it is one that will take decades. Eventually, every bus needs to be accessible.
It's just not good enough for people who cannot drive to also have limited access to public transport.
For the person who can't share a vehicle with an assistance dog... really the only possible answer is public transport isn't really accessible to them. That's unfortunate but I don't really see a solution other than travelling by car.
Discrimination legislation doesn't require services be available for ever person, they just require taking reasonable steps to be available to as many people as practically possible.
Well, if we properly defined 'dog allergy' as a disability, maybe the accessibility tool that we could use to accommodate it might be like... a gas mask or something like that?
It'd be strange at first, but eventually we'd treat them no differently than a cane or wheelchair.
I like your problem-solving mind, but I have some bad news about how people who use canes and wheelchairs are also treated.
I have severe allergies and on public transport I wear N95 mask. It effectively filters out everything that might be a problem for me, and as a bonus have avoided getting sick even when everyone around me seems to be catching things. If everyone did this we could eliminate airborne viruses and many other conditions, but I’m not holding out hope for that.
The increased air resistance of a mask is often a deal breaker for people with breathing issues.
During covid-19 the best advice for those people is you just need to deal with it, but only because your breathing issues make covid-19 especially high risk for those people. But it was very uncomfortable.
So the thing to understand is that while well designed cities have good public transit, what they actually have better is walkability. You should be able to do most of your business without taking any transit options. This saves the disabled woman from needing to use transit and helps reduce the amount of service animals in transit.
There still needs to be some degree of mixing but there's limitations as to how protected we can make things for everyone. Some people have an airborne allergy to peanuts but we aren't going to ban peanuts everywhere to accommodate. People with severe animal allergies will have up continue finding ways to cope since we aren't going to ban people from having pets. The best we can do is what's reasonable.
in a perfect world with good public transportation, how do you still accommodate both
A) You have excellent public transport suitable for service animals, wheelchairs, blind people, etc
B) People who can't take it for whatever reason travel by car. If you can get one (you won't get one for asthma...) a disability parking permit is a huge help. They're recognised globally and make it a lot easier to park in metropolitan areas. Those permits are valid whether you're driving or a passenger. With one of those permits even car-hostile places like the Netherlands become practical.
Sure, but that doesn't mean that every single taxi needs to be the taxi that picks up dogs.
I feel like the general approach taken by society when it comes to air quality, from strangers to my own family, is that air quality doesn't really matter, and that no accommodations should ever be made to improve it.
Which is part of the reason I don't really leave the house unless I have to. We're both stuck at home, but the situations look a lot different, and in my case people almost never see the result.
Your disability is legitimate too, and should definitely be considered in any solution. I'm sorry to hear that your mobility is also affected by medical circumstances people don't understand, I know it sucks hard.