Customers are fed up with anti-theft measures at stores. Retailers say organized crime is to blame
Customers are fed up with anti-theft measures at stores. Retailers say organized crime is to blame
Susan Dennison recently had an unsettling experience at her local grocery store, a Loblaw-owned Fortinos in Burlington, Ont.
Just as she was leaving, the wheels on her shopping cart locked up — making it immobile.
She said a store employee rushed over and demanded to see her receipt.
"I felt like I was ambushed," said Dennison, who scrambled to find her bill. "She's badgering me, like, 'Is it in your wallet? Is it in your pocket?'"
She said she was finally cleared when the employee found the receipt — in one of her shopping bags.
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If they did this to me I would immediately drag my locked up cart to the customer service desk and return everything. Hard no. Not buying my groceries from a place that aspires to be a prison.
50 1 ReplyA buddy did this at Best Buy when they started this shit.
- Straight to the returns
- Pointed at that guy when asked why
- Ensured it was cash refund because "while I'm here every week for new tech stuff, I don't need to come HERE. I'm never comin' back."
He's not responsible for that store closing, but we like to say so. ;-)
26 0 ReplyImagine how many people your friend told about this ridiculous experience. He may have been the spark that started the fire!
10 0 Reply