Skip Navigation

Dukaan lays off 90% of support staff after introducing AI chatbot for customer support

www.moneycontrol.com /news/trends/dukaan-lays-off-90-of-support-staff-after-introducing-ai-chatbot-for-customer-support-10937091.html

Dukaan founder and CEO Suumit Shah revealed that 90% of the company’s support staff has been laid off after the introduction of an AI chatbot to answer customer support queries.

17

You're viewing a single thread.

17 comments
17 comments