Customer Ratings Have Become Meaningless. ‘People Hand Out 5 Stars Like It’s Candy.’
Customer Ratings Have Become Meaningless. ‘People Hand Out 5 Stars Like It’s Candy.’
www.wsj.com Customer Ratings Have Become Meaningless. ‘People Hand Out 5 Stars Like It’s Candy.’
Riddled With Confusion and Guilt, ‘People Hand Out 5 Stars Like It’s Candy.’
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Companies also thinks 8/10 is so bad they punish the workers for it...
And customers are savvy to this. So they adjust their ratings. Also, fuck those companies.
18 comments