TikTok video showing DoorDash driver cursing at customer over 25% tip sparks online debate over tipping culture in the U.S.
TikTok video showing DoorDash driver cursing at customer over 25% tip sparks online debate over tipping culture in the U.S.
A spokesperson for DoorDash said a delivery driver had been removed from their platform in connection with the incident.
What's an acceptable tip for a driver who delivers a $20 pizza?
A TikTok video purporting to show a DoorDash delivery driver in Texas swearing at a customer over the $5 tip she gave him has gone viral, sparking fresh online debate over tipping culture in the U.S.
"I just want to say it's a nice house for a $5 tip," the driver can be heard saying as he walks away from a home in the door camera video posted to TikTok earlier this week by a user under the name Lacey Purciful.
"You're welcome!" the resident says, appearing surprised by the remark. "F*** you," the driver responds before walking away.
A spokesperson for DoorDash said a delivery driver had been removed from their platform in connection with the incident.
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Whatever you think of the driver's behaviour, getting someone sacked for having a bad day is a scummy thing to do. You leave them a five star review or you do nothing.
Well then I'm scum because I would contact the company and demand my tip back and tell them exactly why.
I get the impulse, for sure. It's upsetting, you want revenge. But would you stop to consider whether the injury to your feelings is really worth throwing someone out of work? I mean, if it's some tax-avoiding, worker-exploiting, obscenely highly paid executive, go for it. Bury them if you get the chance. But punishing a very low wage gig worker to make yourself feel better, and tightening the iron grip of the afore-mentioned executives by snitching on them? Be the better person and feel good about it.
Did you watch the video?
It wasn't like he muttered it under his breath. He was a total ass directly to his customer's face because they had a nice house and didn't tip to his satisfaction.
I did watch the video. He was having a bad day. And the wealthy person he took it out on took it upon themselves to dismantle his life. That's the whole point of being wealthy, after all. You don't have to give a shit about anyone but yourself. And there will be ordinary Joes cheering you on because this world is absolutely fucked.
I wish I could pay someone poorer than you to just follow you around and insult you.
Some people said Amy Cooper (Central Park "Karen") was having a bad day - I found it telling that the implication being made is that they believe everyone has highly racist tendencies barely contained and all it takes is a case of the Monday's to lie and attempt to sic the police on a person of the wrong complexion. (projection?)
You're going to have to explain why an entitled rich woman abusing her power is equivalent to the driver here.
Both had someone brushing it off as “a bad day”
And yet the more obvious analogy is between the two Karens in these stories, no?
And yet the more obvious analogy is between the two Karens in these stories, no?
No, full stop. You're trying to compare someone being racist with someone who didn't give a tip big enough for the delivery driver. Reporting someone for verbally abusing you isn't being a Karen, doing something like yelling "fuck you" at a customer because they didn't give you enough extra money is being a Karen.
Oh no, it's the consequences of his own actions.
I'm all for worker's rights and solidarity among the working class. That doesn't mean I give people carte blanche to be dicks. In the end, I'm paying for a service, and that service doesn't include a man child being upset at my tip.
It is a wholly disproportionate consequence. Chasing him down and yelling at him in the street might have been a reasonable course of action. Chasing him down and asking him how badly the gig employer was treating him to make him feel this way would be much better. Dismantling his livelihood just because you have so much power it doesn't even occur to you to avoid abusing it, when his poverty is what makes your own wealth possible, is vicious entitlement.
You're looking too far into this, my guy. This has nothing to with wealth and power and everything to do with expecting a minimum level of politeness from people I'm paying to provide me with a service. I've had bad days at work, and I've never lashed out at a customer like he has.
The only entitled person in this exchange is the delivery driver who felt that a 20% tip wasn't enough.
It was 25%. But a 25% tip on a $20 order really isn't that impressive. The driver does much the same amount of work as for a $100 order.
Income inequality does make it possible to hire gig-workers to run increasingly trivial errands for us, and the structures that enable that do make it possible to treat those gig-workers like shit. That does not mean you should. If you're going to order small, you should tip big and I don't think that is remotely controversial?
No one here treated the gig worker like shit. He got a higher than average tip, he wasn't satisfied with it, lashed out at someone who did nothing wrong, and then he had to face the consequences of his own actions. It doesn't matter if he was having a bad day, it doesn't matter what happened before this.
If you’re going to order small, you should tip big and I don’t think that is remotely controversial?
I would fucking hope this is controversial. The very idea of tipping before I get my food is already ridiculous, and I've had to contact doordash multiple times to lower or remove my tip when I've received food in unacceptable conditions (as if the driver had tossed the bag around in his car). There is no way in hell I'm going to be paying over a quarter the price of my food on delivery.
That does not mean you should. If you’re going to order small, you should tip big and I don’t think that is remotely controversial?
I don't see why that wouldn't be controversial. You're thinking of just wealthy people and not middle class. I would be losing money every month paying premium for small orders. I know this because i've done this for months (was very sick for awhile).
And since I still believe in tipping people because I understand that they're not being paid even minimum wage, I opted to just not order at all now.
I normally agree with you - if something got misdelivered or an item is wrong, it's best to give the benefit of the doubt, they forgot or they're having a bad day or whatever. No reason to tank a person's whole side job.
In this case though, considering it's the driver directly swearing at the woman and indicating he thinks she has wronged him, and obviously he knows where she lives... I can't necessarily blame her for reporting it to be on the safe side. That's a lot different than just forgetting a drink.
getting someone sacked for having a bad day is a scummy thing to do
It is, but only because losing a job means that person might now lose access to food, housing, and healthcare. That's a really steep price to pay for what could be an isolated incident. But that's not something to lay at the feet of the person tipping here. They are also a victim of the structure we've created. They need to choose between shutting up and accepting verbal abuse in their own home or speaking out and possibly triggering events that ruin the delivery driver's life? Neither of those choices are acceptable.
Did you see that house? They're beneficiaries of the structure 'we' have created. They absolutely should have enough self-awareness to take it on the chin.
That actually looks like an average house in any suburban neighborhood in Texas.
Yeah, no. You freak out on me like that, especially on a 25% tip, I'm absolutely reporting you to your manager. That kind of entitlement deserves to be destroyed and I don't feel the least bit bad about someone losing their job for bitching out a customer unwarranted.
And at the next delivery the driver spits in your pizza?