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This is a private, for-profit company. How do they make money? When it launched in 2016 it was a pay-for-play service.
https://www.crmbuyer.com/story/gethuman-hacks-through-customer-service-maze-for-a-fee-83472.html
For between US$5 and $25, one of the eight-person company’s five dedicated problem solvers, aided by bots, will call a customer service line on a client’s behalf to sort things out.
They seem to have a presence on Github, but I can't confirm anything about their backend or if any or all of this is open source.
https://github.com/orgs/gethuman/repositories
Anyone have any input on how they're making a profit these days? Because if it's "selling your data" then fuck this.
EDIT: Seems like a wide range of aggressive complaints on the Better Business Bureau website:
Personal opinion this just seems like another middleman looking to make a buck.
I would NEVER use this website to actually make a call. I'd use it for just finding the damn number, however idk anything about this site and without a good reputation, I cannot in good faith trust the information it gives.
I’d use it for just finding the damn number
Not sure if thats a good idea. Are you gonna trust a random number on a thrid-party website to potentially reveal private information to?
No lol. I wouldn't.
This is awesome but I'm always scared to call numbers unless I find them on the official website. I mean who knows what this website could give you. It could be a scam number and you'll end up giving you information to scammers. I mean who the fuck knows anymore.
Seach for "<number> site:<company-domain>"