Problem with that for me is that I’ve been boycotting theaters for so long over their prices and loudness and 45 min of advertisements.. that I’m no longer considered a paying customer.. so they don’t care what I want. Same with everyone else who has been put off by their decisions in the past.
At this point I expect theaters to flop before they change their model. I’ll continue not to give them money, but it kinda sucks.
Voting with the money is really the only thing we can do but it clearly doesnt resolve the core issue.
You are right though, many times businesses will not change course but just extract value until model falls apart then blane the customer for not accepting the abuse.