Steam News - The Updated Steam Subscriber Agreement
Steam News - The Updated Steam Subscriber Agreement
We’d like to share some information about recent updates to the Steam Subscriber Agreement (SSA), which mainly relate to how any disputes between Valve and Steam users are resolved. We’ve eliminated the requirement that disputes be resolved by individual arbitration. As always, we encourage you to c...
Biggest thing is this:
We’ve eliminated the requirement that disputes be resolved by individual arbitration. As always, we encourage you to contact Steam Support when you have any issues, as that will nearly always be the best way to reach a solution. But if that doesn’t work, the updated SSA now provides that any disputes are to go forward in court instead of arbitration. We’ve also removed the class action waiver, as well as the cost and fee-shifting provisions, that were in prior versions of the SSA.
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Well, shit. There goes Steam doing something totally reasonable again.
No, not really. Valve was sued and (ironically) the arbitrator decided against the validity of the forced arbitration and let the lawsuit happen. If they could still get away with forced arbitration, they wouldn't have made this change.
Well, shit. A court ruling that isn’t total garbage.